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GB962 Customer Experience Management Solution Suite R15.5.1
Resources include:
RN339 Customer Experience Management Release Notes R15.5.1
GB962 Customer Experience Management: Introduction and Fundamentals R15.5.1
Customer Experience Management Lifecycle Metrics R15.0.1 (GB962A)
MoreMaturity Level: Level 3 - Team Approved
Details:
The Customer Experience Management Solution Suite consists of five components: Guide book, Maturity Model, Lifecycle Model, Use Cases, ROI Model  In the CEM Solution Suite R15.5.1, we have made a number of updates:  6 new Use Cases h...
Standard(s): Best Practices
Business Metrics Poster Frameworx 15.5
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Details:
Business Metrics Poster Frameworx 15.5
Standard(s): Best Practices
Business Process Framework (eTOM) Poster Frameworx 15.5
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Details:
Business Process Framework (eTOM) Poster Frameworx 15.5
Standard(s): Business Process Framework (eTOM)
Application Framework (TAM) Poster Frameworx 15.5
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Details:
Application Framework (TAM) Poster Frameworx 15.5
Standard(s): Application Framework (TAM)
Information Framework (SID) Poster Frameworx 15.5
Maturity Level: Level 3 - Team Approved
Release Status: Archived
Details:
Information Framework (SID) Poster Frameworx 15.5
Standard(s): Information Framework (SID)
Monetizing customers’ data: Maximizing the potential through privacy and partnerships
Details:
Pressed by high penetration of traditional services, continued competition, and disintermediation by over-the-top players, wireless service providers are struggling to increase revenues. All the while most service providers are sitting on a potential...
GB979 Big Data Analytics Solution Suite R15.5.1
Resources include:
RN346 Big Data Analytics Release Notes R15.5.1
GB979 Big Data Analytics Guidebook R15.5.1
GB979A Big Data Analytics Use Cases R15.5.1
MoreMaturity Level: Level 4 - Forum Approved
Details:
This fifth release of the Big Data Analytics Solution Suite continues to build on the foundation of GB979, which defines out a reference model, use cases, business value roadmap, building blocks and the analytics big data repository for big data anal...
Standard(s): Best Practices
TR249 Building and Enabling Digital Payment Ecosystem Guide R15.5.1
Maturity Level: Level 4 - Forum Approved
Document version: 1.0.2
Release Status: Archived
Details:
This technical report is the first step to establish an open platform for CSPs and other stakeholders to understand their business requirements, to estimate their challenges, to identify their opportunities, to take advantage of TM Forum assets and t...
Standard(s): Best Practices
OSS federation: Leveraging legacy OSS – abstract and virtualize
Details:
As enterprises worldwide explore the Internet of Everything (IoE), connectivity is a critical part of their business so network performance, reliability and security become essential.This involves more than managing the network. While that task alo...
GB922 Umbrella Information Models R15.5.1
Resources include:
READ ME FIRST NOTE Information Framework Release 15.5.1
RN310 Information Framework Release Notes R15.5.1
Umbrella Information Model R13.5 HTML Model Zip file – JPG
MoreMaturity Level: Level 3 - Team Approved
Details:
Download the entire GB922 Umbrella Information Models R15.5.1 Suite using the Download All button to the right; or download each file individually from the Assets Included listing below. The GB922 Umbrella Information Models Suite includes these fil...
Standard(s): Information Framework (SID)
GB922 Standards Addenda for Information Framework R15.5.1
Resources include:
READ ME FIRST NOTE Information Framework Release 15.5.1
RN310 Information Framework Release Notes R15.5.1
GB991 Core Frameworks Concepts and Principles R15.5.2
MoreMaturity Level: Level 4 - Forum Approved
Details:
Download the entire GB922 Standards Addenda for Information Framework R15.5.1 Suite using the Download All button to the right;  download each file individually from the Assets Included listing below.This release of the Information Framework co...
Standard(s): Information Framework (SID)
GB922 Network Resource Architecture Models R15.5.1
Resources include:
READ ME FIRST NOTE Information Framework Release 15.5.1
RN310 Information Framework Release Notes R15.5.1
Network Resource Architecture R13.5 HTML Model Zip file – JPG
MoreMaturity Level: Level 3 - Team Approved
Details:
Download the entire GB922 Network Resource Architecture Models R15.5.1 using the Download All button to the right; or download each file individually from the Assets Included listing below. The GB922 Network Resource Architecture Models R15.5.1 Suit...
Standard(s): Information Framework (SID)
