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IG1125 Omni Channel Introductory Guide R15.5.1
Maturity Level: Level 4 - Forum Approved
Document version: 4.0.4
Release Status: Archived
Details:
This omni channel guidebook introduces the key imperatives for omni channel implementation as well as a definition of the operational functions needed to successfully create an omni channel experience for customers. It includes a maturity model for c...
Standard(s): Best Practices
GB979 Big Data Analytics Guidebook R15.5.1
Maturity Level: Level 4 - Forum Approved
Document version: 3.0.2
Release Status: Archived
Details:
Big Data Analytics is having a huge transformative impact on many industries. Combining more effective lower cost data storage and presentation with better data processing mechanisms has allowed many industries to unlock additional value from their e...
Standard(s): Best Practices
IG1138 Introductory Guide to External Data Monetization R15.5.1
Maturity Level: Level 4 - Forum Approved
Document version: 1.0.4
Release Status: Production
Details:
In the world of selling data, there are two ubiquitous market trends to consider: Decrease in revenues from the traditional streams - Â Unlimited price plans, decline in voice and SMS usage, increased competition are just some of the reasons...
Standard(s): Best Practices
TR225 Logical Resource: Network Function Model R15.0.0
Maturity Level: Level 4 - Forum Approved
Document version: 0.3.1
Release Status: Archived
Details:
This Technical Report combines the work done in TR215 on Forwarding Relationships with earlier work on Termination Points and Connection-oriented Connectionless Convergence. It starts with a framework model proposal, defines the terms in the framewo...
Standard(s): Integration Framework
Business Process Framework (eTOM) Poster Frameworx 14.5 – Espa̱ol
Maturity Level: Level 4 - Forum Approved
Document version: 14.5.0
Release Status: Archived
Standard(s): Business Process Framework (eTOM)
IG1136 Network Service Analysis R15.5.0
Maturity Level: Level 3 - Team Approved
Release Status: Archived
Details:
This document provides an analysis of virtual Customer Premises Equipment (vCPE) Network Service (NS). Based on the multiple inputs from Operators it was stated that one of the main bottlenecks in implementation of SDN/NFV technologies is lack of co...
Standard(s): Best Practices
IG1134 360 Degree View of a Customer R15.5.1
Maturity Level: Level 4 - Forum Approved
Document version: 9.0.2
Release Status: Archived
Details:
The work in the 360 degree view of the customer project approaches improving user experience management from various angles. First of all a revised and augmented lifecycle model is proposed. There are many new scenarios the existing model was not bui...
Standard(s): Best Practices
GB979D Big Data Analytics Big Data Repository R15.5.1
Maturity Level: Level 4 - Forum Approved
Document version: 2.0.2
Release Status: Archived
Details:
The Analytics Big Data Repository (ABDR) is a CSP’s data repository, used mainly for analytical purposes, permitting efficient and straight forward re-use of data for multiple purposes. The ABDR is a new concept being developed and specified by the...
Standard(s): Best Practices
GB962E Customer Experience Management ROI Calculator User Guide R15.5.1
Maturity Level: Level 4 - Forum Approved
Document version: 2.0.2
Release Status: Archived
Details:
This document introduces and provides instructions for using the accompanying CEM ROI Calculator excel spreadsheet, GB962F.
Standard(s): Best Practices
GB962F Customer Experience Management ROI Calculator R15.5.1
Maturity Level: Level 4 - Forum Approved
Document version: 2.0.2
Release Status: Archived
Details:
Investment in CEM solutions can be very difficult to objectively justify. Uncertainty in the likely financial return often means that a leap of faith is required on the part of the service provider to make an investment. The CEM ROI Calculator is int...
Standard(s): Best Practices
IG1135 Digital Ecosystem Reference Architecture Overview R15.5.0
Maturity Level: Level 3 - Team Approved
Document version: 1.0.1
Release Status: Archived
Details:
The Digital Ecosystem Reference Architecture describes current best practices in the development and interconnection of digital ecosystems and the platforms that support them, with particular reference to TM Forum assets that are useful in this conte...
Standard(s): Best Practices
IG1130 Future TAM Impacts by SDN/NFV R15.5.1
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Details:
As operators and enterprises evaluate the introduction of virtualization to network functions they are discovering that the biggest challenges lies in the existing organization, processes and systems. For better vision of the corresponding challenge ...
Standard(s): Best Practices
