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IG1394 Telco NPS Management Framework v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Pre-production
Details:
The Net Promoter Score (NPS), an important metric widely used in customer experience management, is strongly correlated with a company's market performance. More and more CSPs are applying NPS as a key management indicator for enterprises and attachi...
Standard(s): Best Practices
GB1370 Metrics for Service Centric Operations v1.1.0
Maturity Level: Beta
Document version: 1.1.0
Release Status: Pre-production
Details:
Service-centric operations are increasingly considered crucial in today's tightening economic climate, particularly within the professional services industry, where the professional relationship often constitutes the service being delivered through a...
Standard(s): Best Practices
IG1377 DTOps
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Pre-production
Details:
DTOps is the engineering discipline that defines a comprehensive and structured approach across the digital twin lifecycle's design, deployment, operations, and maintenance stages.
Standard(s): Best Practices
IG1291A MAMA CSP Value Stream Catalog – Assurance v3.1.0
Maturity Level: General availability (GA)
Document version: 3.1.0
Release Status: Pre-production
Details:
This catalog of value streams presents an approved list of key value streams that support, enable, or drive assurance for Autonomous Operations. The value streams included in this catalog have been meticulously selected based on their proven impact o...
Standard(s): Best Practices
GB1054A Autonomous Operations Operating Model Use Case v1.0.0
Maturity Level: Alpha
Release Status: Pre-production
Details:
Autonomous operations operating model, which has been described in TM Forum GB1054, puts forward a structure for service providers to organize and design various aspects of network operations centering around autonomous capabilities. Based on the M...
GB1042A Autonomous Operations Maturity Model (AOMM) v1.3.0
Maturity Level: General availability (GA)
Release Status: Pre-production
Details:
Autonomous Operations (AO) presents a new operating model of an organization that automates capabilities for learning, self-governance, and self-adaptation of its value streams in order to realize stakeholder value in a closed loop fashion. The Auton...
TR320B CMCC Use Case – Monitor and handle anomaly event Value Stream v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Pre-production
Details:
This document outlines the value stream for monitoring and handling anomaly events within China Mobile's operations, focusing on the implementation of digital employees to enhance network monitoring and fault management. As network scales and comp...
Standard(s): Best Practices
TR320 Autonomous Operations Value Streams Showcase v1.1.0
Maturity Level: Beta
Document version: 1.1.0
Release Status: Pre-production
Details:
This technical report and its addenda reference MAMA defined Autonomous Operations (AO) Value stream standards as basis to demonstrate, or provide case studies, or example illustrations of specific AO Value Stream showcase and their successful implem...
Standard(s): Best Practices
IG1349A OEI – Stakeholders Analysis from Operators’ Annual Report v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Pre-production
Details:
This Introductory Guide is a subset of IG1349 Open Experience Indexes. It serves as a reference to the type of stakeholders that can be found common in the operators' annual report.
Standard(s): Best Practices
IG1349 ODE Experience Indexes v2.0.0
Maturity Level: General availability (GA)
Document version: 2.0.0
Release Status: Pre-production
Details:
The scope of the work is limited to identifying the gap in ODA from stakeholders experience perspective. The solution for fixing the gap or validating whether the gap requires enhancement in ODA or not is not in the scope of ODE.
Standard(s): Best Practices
IG1348 Open Digital Experience Whitepaper v2.0.0
Maturity Level: Alpha
Document version: 2.0.0
Release Status: Pre-production
Details:
This paper aims to highlight the significance of the Open Digital Experience (ODE) and to present evidence supporting its role in assessing the success of the Open Digital Architecture (ODA) system.
IG1395 Standards Landscape for GenAI and LLMs in Telecommunications v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Pre-production
Details:
As the arrival of GenAI ramifies through the telecom industry, keeping pace with the latest innovations and implications is challenging. New GenAI models appear regularly, creating the necessity to understand how they compare. Cost per token is reduc...
Standard(s): Best Practices
