• GB922 Customer R18.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 18.0.2

    Release Status: Archived

    Details:

    Customers are at the center of any enterprise. Without customers at some point in its like, an enterprise cannot exist. Within the SID model, quite a bit of what is normally thought of as customer data resides within the Party business entity. This d...

    Standard(s): Information Framework (SID)

  • GB922 Catalog R18.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 18.0.2

    Release Status: Archived

    Details:

    The Catalog Management Guidebook describes the usage of Catalogs to provide consistency of catalog model definitions across the Product, Service, and Resource domains, and to support the federation of catalogs and the ability to create a catalog cont...

    Standard(s): Information Framework (SID)

  • GB922 Calendar R18.0.1

    Maturity Level: General availability (GA)

    Document version: 18.0.2

    Release Status: Production

    Details:

    This document covers non base type entities that are time related (Entities like Time Period are covered by the Base Types SID document). This facet of the SID deals with Time based entities, which answers the question when. In this initial version ...

    Standard(s): Information Framework (SID)

  • GB922 Business Interaction R18.0.1

    Maturity Level: General availability (GA)

    Document version: 18.0.2

    Release Status: Production

    Details:

    In the course of doing business a service provider interacts with other entities such as individuals and organizations (or parts of organizations). Individuals and organizations are known as parties. Parties can play a number of different roles from ...

    Standard(s): Information Framework (SID)

  • GB991 Core Frameworks Concepts and Principles R18.0.1

    Maturity Level: Level 3 - Team Approved

    Document version: 18.0.2

    Release Status: Archived

    Details:

    TM Forum Frameworx is a suite of best practices and standards that provides the blueprint for effective, efficient business operations and enable a service-oriented, highly automated and efficient approach to business operations and application integ...

    Standard(s): Business Process Framework (eTOM)

  • GB929F Application Framework Functional Decomposition R18.0

    Maturity Level: Level 3 - Team Approved

    Document version: 18.0.0

    Release Status: Archived

    Details:

    This document is an Addendum to the Application Framework. The Application Framework (TAM) is the ongoing TM Forum initiative to deliver an application architecture or framework for use by service providers and others within the Information Communica...

    Standard(s): Application Framework (TAM)

  • GB929D Application Framework R18.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 16.0.2

    Release Status: Archived

    Details:

    This document stands as an addendum (D) within the Application Framework®. The Digital Services Systems Landscape, GB929. It provides the core details concerning the Framework through description of the Applications within the Framework, at several ...

    Standard(s): Application Framework (TAM)

  • GB921U Process Framework User Guidelines R18.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 16.0.2

    Release Status: Archived

    Details:

    This document is an Application Note attached to The Business Process Framework (GB921). It is intended to provide users of the Business Process Framework (eTOM) with guidelines and information to assist them in applying the Business Process Framewor...

    Standard(s): Business Process Framework (eTOM)

  • GB921P Process Framework Primer R18.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 15.0.4

    Release Status: Archived

    Details:

      This document is an Addendum to the Business Process Framework. It is a Microsoft Excel format of all processes of the Business Process Framework. It provides further detail concerning the eTOM through definition of the process elements withi...

    Standard(s): Business Process Framework (eTOM)

  • GB921DX L4 Process Decomposition R18.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 18.0.1

    Release Status: Archived

    Details:

    This document is an Addendum to the Business Process Framework.  It provides further detail concerning the eTOM through definition of the process elements within the eTOM Business Process Framework, at several levels of detail.  This Addendum detai...

    Standard(s): Business Process Framework (eTOM)

  • GB921D L3 Process Decomposition R18.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 18.0.0

    Release Status: Archived

    Details:

    This document is an Addendum to the Business Process Framework.  It provides further detail concerning the eTOM through definition of the process elements within the eTOM Business Process Framework, at several levels of detail.  This Addendum detai...

    Standard(s): Business Process Framework (eTOM)

  • GB921 Business Process Framework Processes R18.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 18.0.1

    Release Status: Archived

    Details:

    TM Forum Frameworx is a suite of best practices and standards that provides the blueprint for effective, efficient business operations and enable a service-oriented, highly automated and efficient approach to business operations and application integ...

    Standard(s): Business Process Framework (eTOM)