• 5G: Is platform the killer use case? – Executive summary

    Details:

    The executive summary includes an infographic showing key numbers, though if you are a member, you can download the full report here 5G will be important, but not necessarily critical, to the success of platform business models. But on the flipside,...

  • GB922 User’s Guide R17.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 17.0.2

    Release Status: Archived

    Details:

    This document provides guidelines and examples of how to define extensions to the Information Framework. As a by-product, it also provides guidelines for developing Aggregated Business Entities (ABEs) that have not yet been modeled by the Information...

    Standard(s): Information Framework (SID)

  • GB922 Primer R17.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 17.0.2

    Release Status: Archived

    Details:

    This document is an introduction to the TM Forum Information Framework. To keep it brief, the concepts and examples have been simplified. This document should not be used for implementation work; refer to the detailed Information Framework addenda f...

    Standard(s): Information Framework (SID)

  • GB922 Engaged Party R17.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 17.0.2

    Release Status: Archived

    Details:

    The Engaged Party guide book provides expanded support for multi-role business models. This release includes the following enhancements: PartyRolePossesPartyAccount relationship renamed; relationship between PaymentMethod and PartyAccount added; Reve...

    Standard(s): Information Framework (SID)

  • Journey to the core of customer centricity

    Details:

    In a digital world, every user is connected and the resultant experience determines the value of a service — and affects revenue, costs and reputation. Every customer journey is made up of a complex series of interactions with individuals, technolo...

  • GB922 Workforce R17.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 17.0.2

    Release Status: Archived

    Details:

    This guide book provides support for Workforce models. In this release the SID framework figure has been removed.

    Standard(s): Information Framework (SID)

  • GB922 Revenue Assurance R17.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 17.0.2

    Release Status: Archived

    Details:

    This guide book describes the Revenue Assurance area of the SID with controls, violations, key performance indicators, objectives, and rules. It also includes Revenue Assurance actions/responses. In this release the SID framework figure has been remo...

    Standard(s): Information Framework (SID)

  • GB922 Market / Sales R17.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 17.0.2

    Release Status: Archived

    Details:

    This guide book describes the Aggregate Business Entities (ABEs) that comprise the Market/Sales domain of the Information Framework model. In this release the SID framework figure has been removed.

    Standard(s): Information Framework (SID)

  • GB922 Physical Resource R17.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 17.0.2

    Release Status: Archived

    Details:

    The Physical Resource guide book presents the management of network entities to better illustrate a complete worked example and to explain some of the more subtle parts of the model. In this release the SID framework figure has been removed from thi...

    Standard(s): Information Framework (SID)

  • GB922 Logical and Compound Resource Computing and Software R17.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 17.0.2

    Release Status: Archived

    Details:

    This document describes Computing and Software Resources. Included is support for digital services, such as Workplace as a Service (WPaaS). In the current release SoftwareFeatureSets and SoftwareCommand have been removed, and section 2 on Resource Fu...

    Standard(s): Information Framework (SID)

  • GB922 Logical and Compound Resource R17.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 17.0.2

    Release Status: Archived

    Details:

    This document presents the LogicalResource Framework with an extensible set of classes and relationships that enable new lower-level LogicalResource concepts to be plugged into it. The current release includes the following enhancements: ResourceNum...

    Standard(s): Information Framework (SID)

  • GB922 Service Overview R17.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 17.0.2

    Release Status: Archived

    Details:

    This document provides the definition of services in the Information Framework (SID), and differentiates between "customer facing" and "resource" services. In this release the SID framework figure was removed.

    Standard(s): Information Framework (SID)