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Loyalty programme management: Loyalty programmes as a customer centricity aid
Details:
This document provides a Globetom opinion regarding the use of Loyalty Programmes and Loyalty Programme technology platforms to achieve the objective of becoming a customer-centric organisation. Loyalty Programmes have become a commodity to the exte...
OSS of the Future
Details:
This whitepaper reviews the substantial progress made on the vision of OSS/BSS to date, and invites TM Forum members to get involved in the work. It delves into the following aspects: The service provider of the future - flexible and agile Ret...
Digital Maturity Model & Metrics Poster
Release Status: Archived
Details:
Download a pdf of the poster using the button on the right. For full details about the Digital Maturity Model & Metrics visit the webpage.
Poster da Estrutura de Metricas versão 16.5
Release Status: Archived
Details:
Faça o download da versão em Português do poster ilustrando a Estrutura de Metricas versão 16.5. Clique no botão “Download PDF” à direita. Somente para Membros.
Standard(s): Best Practices
API Poster 2017
Release Status: Archived
Details:
Download a pdf of the poster using the button on the right. For additional information on APIs visit the Open APIs webpage.
Standard(s): Integration Framework
