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Master ODA (MODA) HTML Model v24.5
Maturity Level: General availability (GA)
Document version: 24.5.0
Release Status: Pre-production
Details:
This is the Master Open Digital Architecture (MODA) Release 24.5 HTML web browsable model with diagrams.
Standard(s): Metrics, Business Process Framework (eTOM), Information Framework (SID), Application Framework (TAM)
IG1393 Partner Experience Index v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Pre-production
Details:
This document introduces Partner Experience Index (PEI), a critical metric for telcos seeking to optimize their collaborations and drive mutual success in the digital age.
IG1384 Competitor Rating Index v2.0.0
Maturity Level: Beta
Document version: 2.0.0
Release Status: Pre-production
Details:
Competitor Rating Index is done by external 3rd parties, and it is a very strong index to compare our ODA performance with similar ODA platform provided by our competitor. It is necessary to view these reports, so the developer can use these gaps to ...
IG1365B China Telecom Customer Experience Index (CEI) v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Pre-production
Details:
This document covers the best practice of China Telecom on CEI evaluation algorithm, indicators, system implementation.
IG1348B Experience-led AI Agent drives Higher Quality in Home Broadband Service Delivery v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Pre-production
Details:
The scope of the work on IG1348B is to provide a digital business initiative practice from China Mobile Beijing to help the industry understand ODE and apply it to actual production and business operations.
IG1348A Experience-driven Digital Ability Openness Accelerates Business Development v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Pre-production
Details:
The scope of the work on IG1348A is to provide a digital business initiatives practice from China Unicom to help the industry understand ODE and apply it to actual production and business operations.
TMFC008 Service Inventory v1.2.0
Maturity Level: General availability (GA)
Document version: 1.2.0
Release Status: Pre-production
Details:
Service Inventory component is responsible for storage and exposure of CFS (Customer Facing Service) that are associated to Product Inventory items. It is also responsible for RFS (Resource Facing Service) definition, mapping between CFS and RFS and ...
Standard(s): Best Practices
IG1403 Comparing AOMM and Autonomous Network Levels Evaluations v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Pre-production
Details:
Autonomous operations and autonomous networks are critical capabilities for Communication Service Providers (CSPs) and enterprises aiming to improve efficiency, agility, and scalability. TM Forum’s frameworks—particularly the Autonomous Operation...
Standard(s): Best Practices
IG1394 Telco NPS Management Framework v1.1.0
Maturity Level: Beta
Document version: 1.1.0
Release Status: Pre-production
Details:
The Net Promoter Score (NPS), an important metric widely used in customer experience management, is strongly correlated with a company's market performance. More and more CSPs are applying NPS as a key management indicator for enterprises and attachi...
Standard(s): Best Practices
GB1042E Autonomous Operations Maturity Model Scoring Methodology v1.1.0
Maturity Level: Beta
Document version: 1.1.0
Release Status: Pre-production
Details:
The guide is for practitioners, and it formalizes the methodology for multidimensional evaluation of maturity across the six key dimensions of AOMM: Strategy, Culture, Data, Technology, Operations, and Party. This methodology is to ensure a holistic ...
Standard(s): Best Practices
GB1042A Autonomous Operations Maturity Model (AOMM) v1.4.0
Maturity Level: General availability (GA)
Release Status: Pre-production
Details:
Autonomous Operations (AO) presents a new operating model of an organization that automates capabilities for learning, self-governance, and self-adaptation of its value streams in order to realize stakeholder value in a closed loop fashion. The Auton...
GB991 TM Forum’s Core Frameworks Concepts and Principles v24.6.0
Maturity Level: General availability (GA)
Document version: 24.6.0
Release Status: Pre-production
Details:
TM Forum's Core Frameworks is a suite of best practices and standards that provides the blueprint for effective, efficient business operations and enable a service-oriented, highly automated and efficient approach to business operations and applicati...
Standard(s): Application Framework (TAM)
