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IG1337 3rd Party Integration Whitepaper v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Archived
Details:
This policy framework is designed to guide Communication Service Providers (CSPs) and other stakeholders in the telecommunications industry through the multifaceted process of integrating all third-party AI assets.
IG1336 Data Governance Checklist v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Pre-production
Details:
This checklist has been created referring to the dimensions of Data Governance, as detailed in the GB1023 Data Governance Guidebook, considered essential for an organization to support the management and use of data for AI/Gen AI.
IG1335 GenAI Checklist v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Archived
Details:
This document provides a set of high-level guardrails around GenAI to help organization develop their use of this technology in a safe and effective manner.
GB1029V TM Forum Value Stream Framework v1.0.1
Maturity Level: Alpha
Document version: 1.0.1
Release Status: Archived
Details:
Value Streams can be a composition or aggregation of value-adding activities. These are also modeled with the Value Stream element and are known as Value Stream Stages, each of which creates and adds incremental Value from one stage to the next. Thes...
Standard(s): Best Practices
GB941E-1 Revenue Assurance Risk Coverage Model v2.0.1
Maturity Level: General availability (GA)
Document version: 2.0.1
Release Status: Production
Details:
This document recommends a series of controls that operators should consider implementing in order to reduce the risk of revenue assurance related issues and a method of assessing the coverage and effectiveness of those controls.
Standard(s): Best Practices
ODA Component Inventory v11.0.0 (IG1242)
Maturity Level: General availability (GA)
Document version: 11.0.0
Release Status: Archived
Details:
This document aims to provide an inventory of reference Open Digital Architecture (ODA) Component as input for ODA reference implementation blueprint. This inventory of ODA Components is specifically aimed at the software application landscape of ser...
Standard(s): Best Practices
TMFC030 Bill Generation Management v2.0.0
Maturity Level: Alpha
Document version: 2.0.0
Release Status: Archived
Details:
Bill Generation Management manages the party invoice management. It addresses the invoice formatting, presentation and dispatching to the proper means of communication.
TMF433 Digital Maturity Model Poster Portuguese v4.0.3
Maturity Level: General availability (GA)
Document version: 4.0.3
Release Status: Production
Details:
This poster summarizes the framework of the Digital Maturity Model 4.0.3 (DMM) across 6 dimensions, 25 sub-dimensions and 139 criteria providing communications service providers with a practical approach to assess their digital maturity and identify ...
Standard(s): Metrics
GB941 Main Revenue Assurance Guidebook v3.6.0
Maturity Level: General availability (GA)
Document version: 3.6.0
Release Status: Production
Details:
This document explains what revenue assurance is, its scope and why it is needed. It also covers the topics of Revenue Assurance and Fraud, and Revenue Assurance and Regulation.
Standard(s): Best Practices
GB954 Fraud Classification Guide v4.0.1
Maturity Level: General availability (GA)
Document version: 4.0.1
Release Status: Archived
Details:
This classification guide is developed as a periodically growing resource to arm operators with fraud type information and offer them a best practice for a common fraud cases classification model. It is structured to support Fraud Operations activiti...
Standard(s): Best Practices
IG1249 CEM on green v1.0.0
Maturity Level: General availability (GA)
Document version: 1.0.0
Release Status: Production
Details:
From the Catalyst 2023 Moonshot case, this document shows that green initiatives have a very strong relationship with Customer Experience.
Standard(s): Best Practices
IG1303B Design your CE KPI Metrics in Reality v1.0.0
Maturity Level: General availability (GA)
Document version: 1.0.0
Release Status: Production
Details:
This document serves as a guide for selecting CEM metrics that can drive impactful progress in your organization's Customer Experience Management (CEM) efforts. Customer Experience is a complex, cross-functional transformation that often requires ti...
Standard(s): Best Practices
