GB921 Business Process Framework Processes v21.5.0

The eTOM Business Process Framework is a reference framework for categorizing all the business activities used by an enterprise involved in delivering on-line Information, Communications and Entertainment services. This is the excel version of all processes. 

General Information

Document series: GB921-9
Document version: 21.5.0
Status: TM Forum Approved
Document type: Standard
Team approved: 26-Nov-2021
IPR mode: RAND
Published on: 29-Nov-2021
TM Forum Approved: 21-Jan-2022
Date modified: 24-Jan-2022