Archived versionRN339 Customer Experience Management Release Notes R17.5.1
- Maturity level: Level 4 - Forum Approved
-
Created By: Customer Centric
The Customer Experience Management Solution Suite consists of five components: Guidebook, Maturity Model, Lifecycle Model, Use Cases, ROI Model.
In the CEM Solution Suite R17.5, the following updates were made:
One new Use Case was added for R17.5 (C-CEM-50).
General Information
Document series:
RN339
Document version:
9.0.1
Status:
TM Forum Approved
Document type:
Reference
Team approved:
03-Jan-2018
IPR mode:
RAND
TM Forum Approved:
20-Apr-2018
Date modified:
24-Apr-2018