Archived versionTMF423 CEM Implementiation Use Case Template R14.5.1
- Maturity level: Level 4 - Forum Approved
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Created By: Customer Experience Management Project
This template is designed to be used for creating Customer Experience Management Solution use cases.
This Use Case template may be used to develop a use case to be contributed to TM Forum or to provide a blueprint for work within your own organization. This template brings together many elements of TM Forum best practices and standards to create a single view of business drives, processes, applications, information, metrics and solution approaches in order to speed up customer experience management projects
General Information
Document series:
TMF423
Document version:
14.5.0
Status:
TM Forum Approved
Document type:
Reference
IPR mode:
RAND