TMF621 Trouble Ticket Management API REST Specification R19.0.1

  • Maturity level: Level 4 - Forum Approved

  • Created By: API Project

The Trouble Ticket Management API provides a standardized client interface to Trouble Ticket Management Systems for creating, tracking and managing trouble tickets as a result of an issue or problem identified by a customer or another system. Examples of Trouble Ticket API originators (clients) include CRM applications, network management or fault management systems, or other Trouble Ticket management systems (e.g. B2B).

General Information

Document series: TMF621
Document version: 4.0.1
Status: TM Forum Approved
Document type: Specifications
Team approved: 17-Jun-2019
IPR mode: RAND
TM Forum Approved: 01-Nov-2019
Date modified: 04-Nov-2019

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