Archived versionGB921L Leveraging Level 4 Process Elements and Process Flows for Support of ITIL R11.5
- Maturity level: Level 4 - Forum Approved
-
Created By: Business Process Framework
This document focuses on the methodology to develop more detail on an integrated view between ITIL and eTOM, with some examples to show how this can work in practice.
General Information
Document series:
GB921L
Document version:
11.1.1
Status:
TM Forum Approved
Document type:
Best Practice
Team approved:
28-Jan-2012
IPR mode:
RAND
TM Forum Approved:
06-Apr-2012
Date modified:
15-Nov-2014