GB921R Enterprise Risk Management R15.5.1

With this document the motivation is to create a blueprint for Enterprise Risk Management processes. In eTOM release 9.0 a similar addendum was published (addendum GB921E titled End-to-End Business Flows) which provides the decomposition of existing eTOM components into business process workflows. With regards to Enterprise Risk Management, the challenge for operators is to come to grips with a topic that spans all organizational areas and covers a wide variety of activities. Such challenges highlight the need for having a process blueprint which can deliver best practices.

The definition of level 3 processes in this document is fully eTOM compliant and based upon practical project experiences in designing and implementing these processes with other operators. The processes shown here are standardized for maximum reusability. They can be considered as an example of how operators can leverage eTOM knowledge to define their own internal process and use them to govern the underlying activities.