Archived versionGB962E Customer Experience Management ROI Calculator User Guide R15.5.1
- Maturity level: Level 4 - Forum Approved
-
Created By: Customer Experience Management Project
This document introduces and provides instructions for using the accompanying CEM ROI Calculator excel spreadsheet, GB962F.
General Information
Document series:
GB962E
Document version:
2.0.2
Status:
TM Forum Approved
Document type:
Best Practice
Team approved:
07-Dec-2015
IPR mode:
RAND
TM Forum Approved:
29-Apr-2016
Date modified:
5-May-2016