GB988 TM Forum Metrics Definitions R15.5.1

This document provides details of the Metrics names, definitions, identification and calculation for use in various business types and business functions. It contains definitions of 1700 metrics that have been defined in TM Forum and provides them with a consistent set of fields and classifications. Metrics are available across a variety of categories including Business, Cable, Customer Experience Management, CyberOps, SLA Management, Virtual CPE Management, and Fraud Management.