Production versionRN339 Customer Experience Maturity Model Release Notes v2.0.0
- Maturity level: General availability (GA)
-
Created By: Customer Experience Management, Digital Maturity Model
This Release Note details the changes incorporated in Version 2.0 of the TM Forum Customer Experience Maturity Model (CEMM).
General Information
Document series:
RN339
Document version:
2.0.0
Status:
TM Forum Approved
Document type:
Reference
Team approved:
11-Nov-2020
IPR mode:
RAND
TM Forum Approved:
18-Jan-2021
Date modified:
19-Jan-2021