TMF621 Trouble Ticket Management API User Guide v5.0.0

  • Maturity level: General availability (GA)

  • Created By: API Project

The Trouble Ticket Management API provides a standardized client interface to Trouble Ticket Management Systems for creating, tracking and managing trouble tickets as a result of an issue or problem identified by a customer or another system. Examples of Trouble Ticket API originators (clients) include CRM applications, network management or fault management systems, or other Trouble Ticket management systems (e.g. B2B).

General Information

Document series: TMF621
Document version: 5.0.0
Status: Team Approved
Document type: Specification
Team approved: 29-Sep-2023
IPR mode: RAND
Published on: 08-Sep-2024
Date modified: 29-Sep-2023

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