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An older version of an asset which has been superseded by the latest Production version.
Archived version This is an old version of this asset. There is a Production version 23.5.0
GB921 Business Process Framework (eTOM) Suite v20.5
- Maturity level: Level 4 - Forum Approved
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Created By: Frameworx Project
The Business Process Framework (eTOM) is the ongoing TM Forum initiative to deliver a business process model or framework.
This READ ME FIRST note provides the list of Business Process Framework documents and the suggested order in which to read the documents.
RN332 Business Process Framework Release Notes provide the overview content of the Information Framework and will identify the changes introduced in this current release.
Resources Included
| Resource Name | Document version | Team Approved Date | Document type | Download |
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20.5 | 27-Nov-2020 | Reference | |
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20.5 | 27-Nov-2020 | Reference | |
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20.5.0 | 27-Nov-2020 | Standard | |
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20.5.0 | 27-Nov-2020 | Standard | |
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20.5 | 27-Nov-2020 | Standard | |
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19.5.1 | 02-Dec-2019 | Reference | |
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20.0.1 | 29-May-2020 | Standard | |
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12.3.1 | 28-Dec-2012 | Best Practice | |
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GB921G Guide to Applying the Business Process Framework R8.1 |
8.1.1 | 28-Jan-2011 | How To Guide | |
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GB921H Application note: Domain Orchestration Use Cases v20.0.1 |
20.0 | 29-May-2020 | Best Practice | |
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GB921J Joining the Business Process Framework through to Process Flows R11.5 |
11.5.1 | 28-Jan-2012 | Best Practice | |
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13.5.1 | 28-Nov-2013 | Reference | |
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GB921L Leveraging Level 4 Process Elements and Process Flows for Support of ITIL R11.5 |
11.1.1 | 28-Jan-2012 | Best Practice | |
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19.0.1 | 23-Jul-2019 | Reference | |
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GB921Q Frequently Asked Questions for the Business Process Framework R11.5 |
11.1.1 | 28-Jan-2012 | Best Practice | |
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19.0.1 | 23-Jul-2019 | How To Guide | |
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11.5.1 | 28-Jan-2012 | Best Practice | |
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12.0.1 | 28-Mar-2012 | Reference | |
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12.3 | 28-Mar-2012 | Best Practice | |
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1.1.1 | 28-May-2008 | Technical Report | |
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TR206 Exploring SES Service Development Scenarios through ITIL and the Process Framework V1.3 |
1.3 | 04-Nov-2014 | Technical Report, Best Practice | |
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18.0.0 | 17-Jul-2018 | Model, Standard | |
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20.5.0 | 27-Nov-2020 | Model | |
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20.5.0 | 27-Nov-2020 | Model | |
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20.5.0 | 27-Nov-2020 | Model |