Released: Tuesday, April 1, 2014
With Revenue Assurance (RA) achieving maturity, Communication Service Providers (CSP) understand that surviving in today’s complex eco-system of fast-moving global issues, economic uncertainty and new technologies, business success is more and more driven by an innovative product portfolio, channel sales efficiency, customer interaction quality and supply chain
collaboration models. Margin protection, loss prevention, asset protection, audit and risk management have become key factors in mitigating risk to profit realization, the brand, customer loyalty, erosion of assets and inflated costs. Under this challenging telecom landscape, legacy revenue assurance function is slowly evolving to Business Assurance to protect the CSP’s overall
