Released: Friday, December 11, 2015
Present day telecommunication service providers are under immense pressure to constantly reinvent themselves to adapt their product and service lines to satisfy the modern-day customers, be it residential or large enterprise-scale organizations. Today, IT organizations of almost all telecom players, big and small, make use of smart analytics platforms to make sense of their voluminous and diverse business and operational data. These intelligent solutions help consultants and analysts to draw insights into market behaviour, sales order distributions and other interesting trends and patterns. In this context, there is a need, stronger than ever before, for these telecom companies to focus on optimizing their ‘concept to market’ (C2M) and ‘order to activate’ (O2A) strategies to emerge as clear differentiators in this fiercely competitive industry. C2M and O2A processes rely heavily on the operational agility and architecture robustness of the companies’ BSS/OSS ecosystem. In this whitepaper we discuss the features, merits and methodologies for adopting Microservices Architecture when transforming today’s telecom BSS/OSS IT stacks, equipping them to be ready to take on the volatile and vibrant business needs of tomorrow.
Authors: Nikhil Mohan, Senior Technology Architect, Infosys Limited; Ansoo Susan Thomas, Technology Architect, Infosys Limited.