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Managing and Measuring Autonomy (MAMA) Awareness
Building on TM Forum’s rich history in leading IT and operational transformation, the Managing and Measuring Autonomy (MAMA) framework serves to define, manage, and communicate the clear business value outcomes and benefits of TM Forum's autonomous operations initiatives. It also provides measures and metrics to help communications service providers and other industries realize t
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Digital Twin for Decision Intelligence (DT4DI) awareness
To be more competitive, communications service providers (CSPs) must move away from traditional Business Intelligence (BI) to a more advanced Decision Intelligence (DI) strategy and methodology, taking advantage of Digital Twin and AI to effectively become knowledge-driven and results-oriented organizations. Decision Intelligence (DI) is an emerging discipline (sometimes called De
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Intent Driven Autonomous Networks (IDAN) Fundamentals
Intent Driven Autonomous Networks (IDAN) Fundamentals Expand your AI foundation: Learn a common, business-led approach to introducing autonomous networks, required to manage the surge in data usage and the introduction of 5G services. Autonomous Networks (AN) are network and software platforms that can adapt their behavior based on their environment with minimal human input. How
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AI and Customer Experience Awareness
A non-technical, high-level introduction course to establish a foundation for leveraging AI in cultivating exceptional customer experience. This course empowers you to define and manage the profound impact of AI on customer relationships, equipping you with invaluable insights to navigate the dynamic intersection of AI and customer experience. With the advent of transformative te
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AI and Automation Overview – Deploying in ODA
Establish a foundation for managing AI implementations within the telecoms industry—the future for managing 5G networks, improving business agility and time-to-market using the Open Digital Architecture (ODA). TM Forum’s AI and Automation - Deploying in ODA Overview course is an essential first step in establishing your understanding of how AI is changing the telecoms industry
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AI Closed Loop Management Architecture Fundamentals
AI Closed Loop Management Architecture Fundamentals Closed loop automation is a crucial element of any service provider’s automation. It will be essential for minimizing operational expenses, improving productivity, and increasing scalability while enhancing the end-user experience. The traditional network and service operations cannot continue to operate with its current labor
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AI Operations (AIOps) Fundamentals
AI Operations (AIOps) Fundamentals AI in operations, or AIOps, envision a high level of AI-assisted or AI-driven automation in IT and network operations. As communications service providers (CSPs) are undergoing digital transformation and are challenged with new technology and service rollouts, their operations teams envision a high level of AI-assisted or AI-driven automation in