Page
Customer experience in B2B markets
Getting the customer experience (CX) strategy right could be the key to driving growth in the enterprise market. How do telecoms operators are prioritizing the delivery of new, improved customer experiences and what are the key targeted market segments? Join this webinar to explore: Which CX functions, processes and measures are on the top of telcos’ B2B agenda What le
Page
Excellence Awards 2020
Overview of TM Forum Excellence Awards Past Winners Winners AI, Data and Analytics Autonomous Networks and the Edge Beyond Connectivity Beyond Connectivity Cloud Native IT and Agility Customer Experience and Trust
Page
Digital Ecosystem Skill Path Kickstarter bundle
Take this bundle of 2 online courses to get you started towards achieving the Digital Ecosystem skill path certification. The courses address the way business and service offerings are transforming, with the delivery of IoT services often involving complex groupings of partners and suppliers with the rapid development of the ecosystem economy. Open Digital Framework Overview
Page
Digital Business Ecosystems Fundamentals Course
Understand how TM Forum’s best practices are used to enable IoT services and create digital business ecosystems. The way we do business and offer services is transforming, with the delivery of IoT services often involving complex groupings of partners and suppliers. With the complexity of multiple partners, business models and stakeholders it gets complicated very quickly! Usin
Page
Digital Business Ecosystems Practitioners’ Course (onsite)
Digital Business Ecosystems Practitioners' Course Using TM Forum’s best practices to define, design, model and scope digital business ecosystems. Digital ecosystems can involve huge complexity, with multiple partners, business models and stakeholders to be managed. This training course will arm you with a practical, hands-on methodology to define and design business models and
Page
IoE
Driving flexible frictionless business across industry boundaries As the COVID-19 pandemic takes hold across the globe, lives and businesses are fundamentally impacted. With so many businesses suffering, traditional ways of operating are being tested creating an urgent need for a flexible, scalable, frictionless business. With this urgency towards digital transformation across
Page
Archived – Smart City Forum
Engage. Live. Work. Thrive. A smart city is a city that engages and connects to its citizens There are no siloed ecosystems in a true smart city. Each ecosystem, be it smart energy, traffic management, or smart buildings all have an interdependency on the other, and very often need to share data and services to make the end-user experience smooth and efficient. This Smart City