Business Assurance Toolkit
Overview
Future-proofing business assurance, across operational processes, systems and data of organizations and ecosystems
The overall goal of Business Assurance (BA) collaborative work in TM Forum is to establish BA best practices that will improve customer experience and business performance. The following high level goals were defined to assure the digital evolution journey of companies:
- Core business assurance (Function)
- Transformation/ Migration assurance (Organization)
- Ecosystem assurance (Industry)
Below you will see all the resources published by the project so far, and this toolkit will continue to grow over time.
Note, these resources, like other TM Forum Toolkits, are accessible only by the members of the Forum. If your company is not a member, please fill the Membership Interest Form and we will get in touch with you.
| Resource Name | Document version | Document type | Team Approved Date | Download |
|---|---|---|---|---|
| Guidebook | 9 Aug 2023 | |||
| 2.0.1 | How To Guide | 29 May 2020 | ||
|
GB1004B Business Assurance Transformation - Margin Assurance v1.0.0 |
1.0.0 | Guidebook | 19 Jan 2022 | |
|
GB1004C Business Assurance Transformation - Asset Assurance v1.1.0 |
1.1.0 | Guidebook | 15 Mar 2023 | |
| 2.0.0 | Guidebook | 7 Dec 2022 | ||
| 1.0.0 | Introductory Guide | 23 Mar 2022 | ||
| 4.0.2 | Guidebook | 20 Jan 2025 | ||
|
IG1359 Leveraging AI Agents for Fraud Management: a comprehensive approach v1.0.0 |
1.0.0 | Introductory Guide | 3 Jul 2024 | |
| 2.0.1 | Exploratory Report | 29 May 2020 | ||
| 4.1.0 | Exploratory Report | 26 Jan 2021 | ||
| 1.0.0 | Introductory Guide | 3 Jul 2024 |