Toolkit

Measuring and Managing Autonomy Toolkit

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Overview

Measuring and Managing autonomy (MAMA) assets help to define, manage and communicate the clear business value outcomes and benefits of all of TM Forum's autonomous operations initiatives, as well as providing justifiable measures and metrics to enable the communications service providers and verticals realize the business investment benefits of AI Closed Loop Automation and Autonomous Networks.

Below you will see resources published by the program so far relating to Measuring and Managing autonomy (MAMA), and this toolkit will grow over time.

We have recently produced whitepaper IG1301 – Unlocking the Business Value of Digital Transformation which is available to members and non-members.

Measuring and Managing Autonomy Toolkit resources
View all resources in library
Resource Name Document version Document type Team Approved Date Download

GB1040 MAMA Framework Guidebook v2.0.0

2.0.0 Guidebook 17 Aug 2023

GB1041 Value Operations Framework (VOF) Guidebook v2.1.0

2.1.0 Guidebook 4 Jul 2024

GB1042 Autonomous Operations Maturity Model (AOMM) Developers Guide v3.0.1

3.0.1 Guidebook 20 Oct 2023

GB1042A Autonomous Operations Maturity Model (AOMM) v1.4.0

Guidebook 10 Jan 2025

GB1042B AOMM Operations Best Practice v2.2.0

2.2.0 Guidebook 5 Feb 2025

GB1042E Autonomous Operations Maturity Model Scoring Methodology v1.1.0

1.1.0 Guidebook 5 Feb 2025

GB1054A Autonomous Operations Operating Model Use Case v1.0.0

Guidebook 8 Nov 2024

GB1370 Metrics for Service Centric Operations v1.1.0

1.1.0 Guidebook 5 Feb 2025

IG1291 MAMA defined CSP Value Streams for Autonomous Operations v3.0.0

3.0.0 Introductory Guide 5 Feb 2025

IG1291A MAMA CSP Value Stream Catalog - Assurance v3.1.0

3.1.0 Introductory Guide 5 Feb 2025

IG1292 Business Value Assessment and Visualization using VOF v2.0.0

2.0.0 Introductory Guide 29 Feb 2024

IG1294 Introduction to Expected Demand Not Served (EDNS) v1.0.0

1.0.0 Introductory Guide 8 Dec 2022

IG1295 Measuring Operations Integrity v1.0.0

1.0.0 Introductory Guide 8 Dec 2022

IG1296 Measuring Adaptability v1.0.0

1.0.0 Introductory Guide 25 Apr 2024

IG1298 ESG Impact on AO and Vice Versa v2.0.0

1.0.0 Introductory Guide 15 Jun 2023

IG1301 Measuring and Managing Autonomy Whitepaper v1.2.0

1.2.0 Whitepaper 29 Feb 2024

IG1346 TM Forum AOMM Survey Report v1.0.0

1.0.0 Introductory Guide 24 Oct 2024

IG1394 Telco NPS Management Framework v1.1.0

1.1.0 Introductory Guide 5 Feb 2025

IG1403 Comparing AOMM and Autonomous Network Levels Evaluations v1.0.0

1.0.0 Exploratory Report 5 Feb 2025

TR320 Autonomous Operations Value Streams Showcase v1.1.0

1.1.0 Technical Report 5 Feb 2025

TR320A CMCC Use Case - Resolve Customer Network Complaint Value Stream v2.0.0

2.0.0 Technical Report 5 Feb 2025

TR320B CMCC Use Case - Monitor and handle anomaly event Value Stream v1.0.0

1.0.0 Technical Report 5 Feb 2025

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