- Business Goal
-
Select the statement that most closely matches your business goal:
Harness the potential of 5G
Harness 5G, IoT and network slicing to offer "Network as a Service" combined with data analytics and edge computing
The Challenge:
5G combined with IoT is truly a platform for digital transformation. The OSS/BSS layer of the network needs to be significantly reworked to become an open, agile, dynamic system which is easily leveragable for third party network service instantiation, encompassing distributed applications. Virtualization of the physical network and implementation of network slices is needed to help CSPs sell a "network as a service" bound by an SLA and a contract signed with partner who requires mobile network connectivity optionally combined with lean, cloud analytics and/or edge computing.
Our Solution:
TM Forum understands the massive investment that CSPs are making in this technology and has all the industry-sourced best practices on hand for you to leverage during this revolutionary deployment. TM Forum's stable portfolio of industry proven assets such as Open Digital Architecture encompassing such things as Business Process Framework, the Functional Framework, Open APIs ODA Components etc. are perfect for any CSP undertaking a 5G deployment.​
We Recommend:
Key Skill Paths:
Services:
- Let us guide you to implement the learnings of the training courses with Coaching
- Bring your teams together to figure out your 5G strategy in a Technical Workshop
You might also like:
Plan your Digital Transformation
Planning your digital transformation from within and leveraging it within an ecosystem
The Challenge:
Senior managers and executives in service provider organizations need guidance to understand fast moving markets and start benefiting from the latest business models and technologies. How can you give teams the knowledge to drive transformation and implement it with external parties such as SIs?
Our Solution:
TM Forum’s suite of training and services can be combined into a roadmap for guided transformation based on TM Forum standards and best practices. TM Forum provides an essential guide to the new world of possibilities that the transition to software defined networking and network function virtualization opens-up, for all types of digital service providers, their suppliers, and their customers.
We Recommend:
Key Skill Paths: Further Skill paths of interest​
Resources - Get an online tool to navigate the maze of digital transformation Digital Maturity Model
- Access the library of resources collaboratively created in Toolkits
You might also like Digital Transformation Tracker 7: cutting complexity with automation and AI Simplify your IT Architecture
What should your architecture look like?
The Challenge:
When your IT systems have grown and interlinked over a period of time as your needs evolve, there comes a point when the architecture itself chokes your ability to change any further. Where is there a model for IT in a service business that’s simple and agile?
Our Solution:
TM Forum has expert insight into the virtualization of telecoms networks and how to structure them for lean, agile operations. The Open Digital Architecture is a trusted blueprint for your business and IT architecture. By using the ODA process, standards and best practices you will be able to see how to untangle your systems and create a new architecture that is fit-for-purpose.​
We Recommend:
Key Skill Paths: Services - Let us guide you to implement the learnings of the training courses with Coaching
- Bring your teams together to figure out your IT architecture strategy in a Technical Workshop
You might also like Connect & interoperate with partners and suppliers
Making your service interoperable during your digital transformation
The Challenge:
With the advent of cloud computing, virtualization and IoT ecosystems using big data, the simple supply chain model has exploded into much more complex ecosystem value chain model.
Our Solution:
The practical tools available in the Open Digital Architecture suite of best practices and standards help improve end-to-end management of services across complex, multi-partner environments. TM Forum’s Open APIs unlock a range of growth opportunities for communications services providers (CSP) and their ecosystem partners and suppliers by enabling true inter-working. This leads to innovation by enabling the exposure and monetization of new products and services, while reducing the complexity and cost of operations and reducing the time to market.
We Recommend:
Key Skill Paths: Services - Let us guide you to implement the learnings of the training courses with Coaching
You might also like Partner ecosystems: who does what and can CSPs compete for more? Understand what Digital Maturity means for your business
Succeed in your digital transformation by evaluating your digital maturity.
The Challenge:
Building and executing a successful digital transformation strategy is challenging and takes time as transformation impacts the whole business, not only questioning existing management and structure, but also challenging everyone in the organization to step out of their comfort zones, and broaden their horizons.
Our Solution:
TM Forum has an industry leading Digital Maturity Model (DMM) online tool which offers a practical approach to transformation. We have developed training courses to explain the concepts of being digital, digital maturity and transformation as well as providing practical guidance on how to plan and execute programs to drive your organization’s digital transformation.
We Recommend:
Training journey Services - Let us guide you to implement the learnings of the training courses with Coaching
- Complete a Readiness Check to assess the relative maturity of your organization’s competency in key areas and help identify opportunities for improvement.
You might also like Use AI to realize business value
Managing 5G networks, improving business agility and time-to-market using artificial intelligence techniques
The Challenge:
We know that to really take advantage of new technologies being introduced to support and deliver 5G and it’s connected services, and to process the vast amounts of consumer and network data it brings, service providers need to embrace artificial intelligence. The key challenge will be how network operators and their partners deliver and manage these new services in this new age of unprecedented data usage and to support the billions of devices that are expected.
These new challenges simply cannot be processed by humans and will require AI. AI does, however, bring new and unexpected challenges, so how do you get your business ready for this new paradigm?Our Solution:
TM Forum understands these challenges and is working with industry leaders to create the best practices and process to help CSPs and vendors plan their AI implementations and use cases.
TM Forum's suite of AI training and services provide an insight into the TM Forum standards and best practices to solve the AI challenge from the management of projects to the key technical aspects of AI in Telecoms use cases.We Recommend:
Key Skill Paths: - AI Skill Path kickstarter bundle (coming soon)
Services - Let us guide you to implement the learnings of the training courses with Coaching
- Complete a Readiness Check to assess the relative maturity of your organization’s AI competency and identify opportunities.
You might also like Create opportunities for innovation & new revenue
Innovating and harnessing new revenue streams made possible by openness and ecosystem building
The Challenge:
The fast pace of convergence between telecommunications, cloud technologies and a wealth of new consumer devices is creating a race between CSPs to harness new technologies to transform our daily lives. Evaluating the many opportunities and implementing new services is challenging.
Our Solution:
TM Forum understands that virtualizing the network and leveraging Open APIs are key to unlocking a range of growth opportunities by enabling the exposure and monetization of new products and services, while reducing the complexity and cost of operations and reducing the time to market. TM Forum provides industry-leading tools and best practices for creating long-lasting, sustainable partnerships to leverage this powerful technology.
We Recommend:
Key Skill Paths: Further Skill Paths of interest:
Services - Bring your teams together to figure out your digital ecosystem strategy in an Executive Workshop
You might also like Develop your staff
Build competencies to drive business improvement
The Challenge:
Your Learning & Development function needs to build competencies for the key skills that will drive your business improvement programs. Where is there a widely recognized set of standards and tools with flexible training, and a certification scheme to measure progression? How will it fit with your internal academy/university/technical ladder accreditations?
Our Solution:
TM Forum offers a wide range of training from introductory courses on video to in-depth and customized on-site training from experienced subject matter experts. This training is backed by knowledge certification exams that build into tiered career certifications suitable for marking professional development.
We Recommend:
Training journey: See how we can work with you on a holistic approach to workforce development Services - Let us guide your teams to implement the learnings of the training courses with Coaching
- Boost the outcomes from training courses with our Advisory Services
You might also like Contact us Discuss staff development options Enhance your organization’s Business and Technical Agility
Leverage industry-leading business processes to improve your business and technical agility
The Challenge:
How can you develop increasingly sophisticated products in an agile way that can be tailored to a customer’s needs, and bring them to market in shorter and shorter cycle times? Proprietary processes, evolved at a time when products were simple and standard can no longer cope with this demand.
Our Solution:
Understanding the evolving digital ecosystem for service delivery and when to make, buy or partner can significantly improve time to market. The Business Process Framework (eTOM) has well-developed processes that any service business can adopt and refine to underpin a streamlined product lifecycle. Open APIs make it easier to create, build and operate complex innovative services. The Open Digital Architecture can transform business agility & OpEx efficiency.
We Recommend:
Training journey Services Let us guide you to implement the learnings of the training courses with Coaching You might also like Generate new opportunities for vendors
Be prepared to respond quickly and positively to every RFx
The Challenge:
More and more service providers are mandating Frameworx and Open API conformance for their procurement, and using Frameworx-based requirements to specify their needs. How can you be prepared to respond quickly and positively, in the certainty that you offer a tight fit to the scope that’s required?
Our Solution:
TM Forum Conformance Certification assures buyers that you have a solution that will closely match their way of working, and will integrate well with other conformant software. Your conformant products and solutions will be listed on the TM Forum website, making you a more obvious target for future RFxs from Forum members.
We Recommend:
Conformance Prove your product/solution is conformant to TM Forum specifications:
Contact us Discuss Conformance Certification options You might also like Read My API Stories - Skill Path
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Select the Skill Path that most closely fits your interest:
Business Process Skill Path
We Recommend:
Level Course details Job role Business Awareness - ODF Awareness (recommended)
- Managing Digital Transformation with ODF awareness (recommended)​
- Business Process Framework Awareness
(Other awareness courses are recommended to provide a rounded view)
Anyone involved in IT or business processes transformation projects and looking for a full overview of the topic.
Director, Senior Manager, C-Level, Department Head, Marketing, Sales, HR. ​
Decision makingÂ
Fundamentals
Anyone creating or responding to a procurement request, such as a Request for Proposal,​ and involved in managing or developing a support architecture. Business Analyst, Solution Architect, Enterprise Architect, Data Architect. Implementation Practicioners Anyone who needs a deeper understanding and/or requires implementation guidance. Business Manager, Process Practitioner (manager, developer, implementer), Solution Providers, Business Consultant. Information Systems Skill Path
We Recommend:
Level Course details Job role Business Awareness - ODF Awareness (recommended)
- Managing Digital Transformation with ODF awareness (recommended)​
- Functional Framework Awareness
- Information Framework Awareness
(Other Awareness courses are recommended to provide a rounded view)
Anyone involved in IT or business processes transformation projects and looking for a full overview of the topic.
Director, Senior Manager, C-Level, Department Head, Marketing, Sales, HR.Â
Decision making.
Fundamentals
Anyone looking to have a greater understanding of the modeling techniques and information models. Data Modeler, Information Modeler, Enterprise Solution Architect. Implementation Practitioners Anyone who needs a deeper understanding and/or requires implementation guidance. Software Designer, Systems Integrator, Data Modeler, Solutions Architect, Business Analyst, Enterprise Architect, Data Architect. Open API Skill Path
We Recommend:
Level Course detail Job role Business Awareness - ODF Awareness (recommended)
- Managing Digital Transformation with ODF awareness (recommended)
- Functional Framework Awareness (recommended)
- Information Framework Awareness
- Open API Awareness
(Other Awareness courses are recommended to provide a rounded view)
Anyone involved in IT or business processes transformation projects and looking for a full overview of the topic.
Director, Senior Manager, C-Level, Department Head, Marketing, Sales etc.
Decision making. Fundamentals Anyone looking to have a greater understanding of the integration techniques and the role of the TM Forum Open APIs.
API Designer, Enterprise Architect, API Developer, SOA Architect, Manager, Project Manager, Business Analyst.​Implementation Practitioners Anyone who needs a deeper understanding and/or requires implementation guidance of the TM Forum Open APIs using REST.
API Designer, Enterprise Architect, API Developer, SOA Architect.ODA Components Skill Path
We Recommend:
Level Course details Job role Business Awareness Anyone involved in IT or business processes transformation projects and looking for a full overview of the topic. Decision making.Â
Fundamentals
Anyone looking to have a greater understanding of the ODA Components as the building blocks of the Open Digital Architecture​ (ODA). ODA Component Designer, API Developer, Integration Practitioner, Network Maintenance Software/DevOps Engineer.​ Implementation Practitioners Anyone who needs a deeper understanding and/or requires implementation guidance.​
Systems Integrator, Developer, API Designer, Software Engineer, DevOps Software Engineer.
ODA System Skill Path
We Recommend:
Level Course details Job role Business Awareness - ODF Awareness
- Managing Digital Transformation with ODF awareness
- Functional Framework Awareness
- ODA Components Awareness
(Other Awareness courses are recommended to provide a rounded view)
Anyone involved in IT or business processes transformation projects and looking for a full overview of the topic. Decision making.Â
Fundamentals
Anyone interested in gaining a better understanding of the relationship and interactions between each of the viewpoint areas of Open Digital Architecture (ODA). Enterprise Solution Architect, Systems Integrator, Process Practitioner (manager, developer, implementer), Solution Provider, Business Consultant, Solution Architect, Enterprise Architect, Data Architect. Implementation Practitioners Anyone who needs a deeper understanding and/or requires implementation guidance of the complete ODA solution from an end-to-end implementation perspective.​​ Digital Business Ecosystems Skill Path
We Recommend:
Level Course details Job role Business Awareness (Other Awareness courses are recommended to provide a rounded view)
Anyone involved in IT or business processes transformation projects and looking for a full overview of the topic. Decision making.
Fundamentals
Digital transformation teams and department heads accountable for defining and delivering the digital business ecosystem strategy. Anyone who needs to understand the key components of a business ecosystem and how to use best practices to model business ecosystems.​ Customer Relations, Partnerships Team, Product Manager, Solution Managers, Delivery Manager. Implementation Practitioners Anyone designing, defining or managing digital business ecosystems, or need to understand the key components and best practices to model digital business ecosystems.​ Business Manager, Process Practitioner (Manager, Developer, Implementer), Solution Provider, Business Consultant, Ecosystems Partnership Integrators. Customer Experience Skill Path
We Recommend:
Level Course details Job role Business Awareness - ODF Awareness (recommended)
- Managing Digital Transformation with ODF awareness (recommended)
- AI and Customer Experience Awareness
(Other Awareness courses are recommended to provide a rounded view)
Anyone involved in IT or business processes transformation projects and looking for a full overview of the topic. Decision making.
Fundamentals
All direct and indirect customer-facing roles, including product development, marketing, sales, billing, CSR, retail, support, IT systems and web design, looking to adopt a more customer-centric focus.        Customer Relations, Partnerships Team, Business Process Modeler, Marketing, Sales, Product Manager. Implementation Practitioners Anyone designing, defining, managing CEM or involved in a CEM implementation project. Customer Relations, Partnerships Team (manager, developer, implementer), Solution Provider, Business Consultant. Digital Transformation and DMM Skill Path
We Recommend:
Level Course details Job role Business Awareness - ODF Awareness (recommended)
- Managing Digital Transformation with ODF awarenessÂ
(Other Awareness courses are recommended to provide a rounded view)
Anyone involved in IT or business processes transformation projects and looking for a full overview of the topic. Decision Making. Fundamentals Digital transformation teams who want to measure their digital maturity and implement a digital transformation program. ​
Project Manager, Business Consultant, SI teams, Delivery manager.​Implementation Practitioners Anyone involved in or accountable for the implementation of digital transformation programs. Project Manager, Solution Consultancy, System Integrator. Revenue Assurance Skill Path
We Recommend:
Level Course details Job role Business Awareness - ODF Awareness (recommended)
- Business Process Awareness (recommended)​
(Other Awareness courses are recommended to provide a rounded view)
Anyone involved in IT or business processes transformation projects and looking for a full overview of the topic. Decision Making. Fundamentals Personnel new to the revenue assurance function and who have an operational role within their revenue assurance program. Managers responsible for ensuring the effective support architecture and maximizing its revenue potential. Implementation Practitioners Revenue assurance practitioners with the day-to-day responsibility of undertaking revenue assurance operations. - Themes
-
Select the theme that most aligns to your area of interest:
AI & Data
Reducing risk and governing AI & Data to manage and monetize AI opportunities at scale
We Recommend:
Key Skill Paths: - AI Management Skill Path (coming Soon)
- Customer Experience Skill Path kickstarter bundle​
- Digital Transformation and DMM Skill Path kickstarter bundle​
Further Skill Paths of interest:
Services: - Complete an AI Readiness Check to identify gaps between the current and the target capabilities across 6 key dimensions.
You might also like: Autonomous Operations
Making zero-touch operations a reality by unlocking the possibilities of 5G and enabling end-to-end automation
We Recommend:
Key Skill Paths: - AI Management Skill Path (coming Soon)
- Business Process Skill Path kickstarter bundle​
- Information System Framework Skill Path kickstarter bundle
- ODA System Skill Path kickstarter bundle
Further Skill Paths of interest:
Services: - Let us guide you to implement the learnings of the training courses with Coaching.
You might also like: Ecosystems
Unleashing the growth of business ecosystems by delivering future-fit connectivity
We Recommend:
Key Skill Paths: Services: -
To get your organization recognized for successfully using the ODA framework in real-world environments, apply for the ODA Success Framework Assessment for CSPs or technology providers.
You might also like: Cloud Native IT & Networks
Providing the architecture and frameworks to enable plug-and-play IT and networks
We Recommend:
Key Skill Paths: Services: - Bring your teams together in an Open Digital Architecture (ODA) Workshop for an introduction to ODA concepts, and deeper a dive into using it to tackle specific business challenges.
You might also like: Customer Experience & Trust
Delivering deeply rewarding customer experiences to grow confidence, revenue and loyalty
We Recommend:
Key Skill Paths: - Customer Experience Skill Path kickstarter bundle​
- Revenue Assurance Skill Path kickstarter bundle​
- Digital Ecosystems Skill Path kickstarter bundle​
Further Skill paths of interest​:
Services: - Bring your teams together in a Customer Experience Workshop to identify key pain points and develop approaches that leverage TM Forum’s multitude of customer experience management best practices.
You might also like:
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