Virtual Digital Leadership Summit: The Journey to Autonomous Networks: Leveraging Automation and AI for more efficient, secure, and scalable networks

Tuesday, 22 October | 14:00 – 15:30 BST
Virtual

 

 If you are interested in attending, we encourage you to submit your interest.

Agenda

Registration

Introduction and Market Landscape

  • Market context: landscape and drivers for AN 

Host: Richard Webb, Senior Analyst, Research & Media, TM Forum 

Autonomous Networks: Overview & Roadmap

  • Defining autonomous networks and benefits 
  • AN maturity model and maturity assessment  
  • Building an AN roadmap: practical tips 

Olta Vangjeli, AN Program Director, CTO Office, TM Forum  

CSP Case Study: Driving towards the next level of AN maturity

  • AN assessment and planning
  • Progress so far and future steps

Asser El-Nahas, Director of Autonomous Operations, Orange  

Fireside Chat: The journey to intent-based networks through automation and intelligence

  • What are the key challenges in building and operating scalable 5G networks? 
  • What strategies can CSPs utilize to automate network deployment and manage cloud infrastructure? 
  • What are some of the challenges in integrating AI into existing network infrastructure and operations? 
  • How does Generative AI change network and service operations eg. fault management, service creation, and CX? 
  • How can industry thought leaders drive consistency around the usage of automation and AI in service provider and solutions ecosystems? 

Asser El-Nahas, Director of Autonomous Operations, Orange  
Olta Vangjeli, AN Program Director, CTO Office, TM Forum  
Moderator: Richard Webb, Senior Analyst, Research & Media, TM Forum

Platforms as enablers of autonomous network operations: intent and intelligence

  • The role of intent-based networking in autonomous networks and operations
  • GenAI or AI: which is the best fit?

Elie Abouatme, Head of TMT Industry GTM, ServiceNow  

CSP Case Study: The role of AN in driving CX enhancement

  • Leveraging autonomous network operations to improve CX 
  • Progress so far and future steps 

Fernando Vieira Filho, Head of AN & Operations, Telefonica  

Fireside Chat: Leveraging autonomous network and service operations to reimagine CX

  • Impact of network performance on service operations and CX 
  • Utilizing network/AN capability to enhance QoE 
  • Leveraging customer usage data to enhance service customization 
  • How can CSP leverage AI-supported decision-making to orchestrate customer journeys? 
  • How do you evaluate and prioritize the creation of new use cases for customers? 
  • Moderator: Richard Webb, Senior Analyst, Research & Media, TM Forum

Fernando Vieira Filho, Head of AN & Operations, Telefonica  
Elie Abouatme, Head of TMT Industry GTM, ServiceNow  
Moderator: Richard Webb, Senior Analyst, Research & Media, TM Forum 


Concluding Remarks

Moderator: Richard Webb, Senior Analyst, Research & Media, TM Forum 

 

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