Agenda
Registration
Introduction and Market Landscape
- Market context: landscape and drivers for AN
Host: Richard Webb, Senior Analyst, Research & Media, TM Forum
Autonomous Networks: Overview & Roadmap
- Defining autonomous networks and benefits
- AN maturity model and maturity assessment
- Building an AN roadmap: practical tips
Olta Vangjeli, AN Program Director, CTO Office, TM Forum
CSP Case Study: Driving towards the next level of AN maturity
- AN assessment and planning
- Progress so far and future steps
Asser El-Nahas, Director of Autonomous Operations, Orange
Fireside Chat: The journey to intent-based networks through automation and intelligence
- What are the key challenges in building and operating scalable 5G networks?
- What strategies can CSPs utilize to automate network deployment and manage cloud infrastructure?
- What are some of the challenges in integrating AI into existing network infrastructure and operations?
- How does Generative AI change network and service operations eg. fault management, service creation, and CX?
- How can industry thought leaders drive consistency around the usage of automation and AI in service provider and solutions ecosystems?
Asser El-Nahas, Director of Autonomous Operations, Orange
Olta Vangjeli, AN Program Director, CTO Office, TM Forum
Moderator: Richard Webb, Senior Analyst, Research & Media, TM Forum
Platforms as enablers of autonomous network operations: intent and intelligence
- The role of intent-based networking in autonomous networks and operations
- GenAI or AI: which is the best fit?
Elie Abouatme, Head of TMT Industry GTM, ServiceNow
CSP Case Study: The role of AN in driving CX enhancement
- Leveraging autonomous network operations to improve CX
- Progress so far and future steps
Fernando Vieira Filho, Head of AN & Operations, Telefonica
Fireside Chat: Leveraging autonomous network and service operations to reimagine CX
- Impact of network performance on service operations and CX
- Utilizing network/AN capability to enhance QoE
- Leveraging customer usage data to enhance service customization
- How can CSP leverage AI-supported decision-making to orchestrate customer journeys?
- How do you evaluate and prioritize the creation of new use cases for customers?
- Moderator: Richard Webb, Senior Analyst, Research & Media, TM Forum
Fernando Vieira Filho, Head of AN & Operations, Telefonica
Elie Abouatme, Head of TMT Industry GTM, ServiceNow
Moderator: Richard Webb, Senior Analyst, Research & Media, TM Forum
Concluding Remarks
Moderator: Richard Webb, Senior Analyst, Research & Media, TM Forum
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