The Service ABE contains entities that are used to represent two fundamentally different types of Services, called CustomerFacingServices and ResourceFacingServices.
A CustomerFacingService defines the characteristics of a particular Service that represents a realization of a Product within an organization's infrastructure. In contrast, a ResourceFacingService is an abstraction that defines the characteristics of a particular Service which support the network/infrastructure facing part of the service. For example, a VPN is an example of a CustomerFacingService, while the sub-services that perform different types of routing between network devices making up the VPN are examples of ResourceFacingServices. ResourceFacingServices are "internal" Services that are required to support a CustomerFacingService.
Entities in this ABE provide different views to examine, analyze, configure, monitor and repair Services of all types. Entities in this ABE are derived from Service Specification entities.<br/>
