Customer Order Processing Management::Manage Customer Order Placement

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Manage Customer Order Placement : Public <<TMF_Process>> eTOM Process
Created: 6/5/2023 8:56:46 PM
Modified: 1/16/2025 11:26:34 AM
Project:
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Manage Customer Order Placement business activity directs and controls the capture of information to enable create customer order, change customer order and validate customer order based on ordering information from customer.<br/><br/>Manage Customer Order Placement ensures that the organization can identify customers, facilitate product selection, capture requirements and confirm payments associated to orders.<br/>
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Element Source Role Target Role
«TMF_Process» Customer Order Processing Management
eTOM Process «TMF_isComposedByProcess»
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Element Source Role Target Role
«TMF_Process» Issue Customer Order
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Validate Customer Order
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Capture Customer Order
eTOM Process «TMF_isComposedByProcess»
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«TMF_Process» Change Customer Order
eTOM Process «TMF_isComposedByProcess»
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Tag Value
brief description Manage Customer Order Placement business activity directs and controls the capture of information to enable create customer order, change customer order and validate customer order based on ordering information from customer.
Details:
Manage Customer Order Placement business activity directs and controls the capture of information to enable create customer order, change customer order and validate customer order based on ordering information from customer.
BriefDescription Manage Customer Order Placement business activity directs and controls the capture of information to enable create customer order, change customer order and validate customer order based on ordering information from customer.
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CLASSTYPE Class
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Class
HierarchyLevel 3
Details:
Description: the level of this object in the hierarchy (1-x integer)
Level 3
Details:
3
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Parent Process Identifier 1.3.3
Details:
1.3.3
Process Identifier 1.3.3.10
Details:
1.3.3.1
TMFStatus Released
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Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 3886
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_Function» Customer Order Entry Finalization Function Realization From  
«TMF_ABE» Resource ABE ABE Dependency To  
«TMF_Metric» # Customer Who Update Customer Information Online Metric Dependency From  
«TMF_ABE» Customer Product Order ABE ABE Dependency To  
«TMF_ABE» Service ABE ABE Dependency To  
«TMF_Metric» % Sales From Digital Channels Metric Dependency From