Manage Customer Order Fallout business activity controls orders that have failed during the fulfillment stage of a customer order process. <br/><br/>Manage Order Fallout identify any failed customer order, investigates fallout causes, implements resolution of fallouts, and where required may escalate fallouts based on business and customer expectations. This process deals with managing (monitoring, identifying, assigning, and reporting) orders fallouts due to exceptions in the processing stage. This could be due to many reasons including flight time concerns (e.g. capacity, outages etc. <br/><br/>These scenarios lead to the need to manage exceptions that demand interventions that are not part of the standard customer order fulfillment lifecycle. It includes assessing order fallout for root cause and identification of preventive and corrective actions.<br/>
