Product Anomaly Lifecycle Management : Public <<TMF_Process>> eTOM Process
Product Anomaly Lifecycle Management business process establishes and controls all activities that are involved in overseeing, directing, administering, controlling and organizing the definition, detection/prediction, mitigation and learnings related to Product Anomaly Management.<br/>Product Anomaly Lifecycle Management cover the lifecycle activities, including:<br/>Establishing “what is normal” for a active product (buy, sell, care) in order to inform “deviations” or aberrations.<br/>Orchestrating Product Anomaly Management activities to meet customer and business partner needs.<br/>Managing the ability to acquire and apply knowledge and skills from past and present product anomalies.<br/>Managing actions that make the best or effective use of Product Management Closed Loops.<br/>Monitoring feedback to and from Product Management to support Product Anomaly Management activities.<br/>Reporting on Product Anomaly Management Closed Loops.<br/>
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BriefDescription |
Product Anomaly Lifecycle Management business process establishes and controls all activities that are involved in overseeing, directing, administering, controlling and organizing the definition, detection/prediction, mitigation and learnings related to P |
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HierarchyLevel |
2 |
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Description: the level of this object in the hierarchy (1-x integer)
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Issue |
Business Process Framework 21.5 Addition |
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Maturity |
4 |
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Description: the maturity level of this element (1-x integer)
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Process Identifier |
1.2.24 |
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TMFStatus |
Released |
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Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated Description: the TM Forum status
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UID |
03568 |
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Description: Unique Process ID
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isFinalSpecialization: |
0 |