The objective of the Track & Manage Service Provisioning processes is to ensure service provisioning activities are assigned, managed and tracked efficiently.<br/>Responsibilities of these processes include, but are not limited to:<br/><br/>• Scheduling, assigning and coordinating service provisioning related activities;<br/>• Generating the respective resource order creation request(s) to Issue Resource Orders based on specific service orders;<br/>• Escalating status of service orders in accordance with local policy; • Undertaking necessary tracking of the execution process;<br/>• Adding additional information to an existing service order;<br/>• Modifying information in an existing service order;•<br/>• Modifying the service order status;<br/>• Canceling a service order when the initiating customer order is cancelled;<br/>• Monitoring the jeopardy status of service orders, and escalating service orders as necessary<br/>• Indicating completion of a service order by modifying the service order status.<br/><br/>Note that some specific service components may be delivered by other parties. In these cases the Track & Manage Service Provisioning process is responsible for initiating requests, through Party Order handling for the delivery by the party of the specific service components.<br/>
