Service Capability Delivery::Enable Service Support & Operations

MODA / Business Process Framework / Process / Service Domain / Service Capability Delivery / Enable Service Support & Operations

Project:

Enable Service Support & Operations : Public <<TMF_Process>> eTOM Process

Created:	6/28/2022 5:24:36 PM
Modified:	1/16/2025 11:26:35 AM

Project:
Author:	TMF
Version:	24.0.0
Phase:	24.5.0
Status:	Team Approved
Complexity:	Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:	{8AE159E0-5FE6-4ceb-A556-F81F7FC3A2F9}
Appears In:	Service Capability Delivery

The Enable Service Support & Operations processes manage the design of any improvements or changes required to the service operational support processes to support the investment proposals and new service capabilities and infrastructure. The processes ensure the identification of operational support groups, required skill sets, and availability of appropriate training programs. These processes ensure the identification, collation and coordination of support requirements from all approved investment proposals, and from any operational support shortfalls identified in the Capture Service Capability Shortfalls processes.<br/>

Associations To
Associations From
Tagged Values
Advanced

Element	Source Role	Target Role
«TMF_Process» Service Capability Delivery eTOM Process «TMF_isComposedByProcess»	Name:	Name:
Details:
«TMF_Domain» Service Domain Domain «TMF_DomainAggregatesProcess»	Name:	Name:
Details:
«TMF_Vertical» Capability Management Vertical «TMF_VerticalAggregatesProcess»	Name:	Name:
Details:

Element	Source Role	Target Role
«TMF_Process» Identify Service Support Requirements eTOM Process «TMF_isComposedByProcess»	Name:	Name:
Details:
«TMF_Process» Identify Service Support Groups, Skills & Training eTOM Process «TMF_isComposedByProcess»	Name:	Name:
Details:
«TMF_Process» Design Service Operational Support Process Improvements eTOM Process «TMF_isComposedByProcess»	Name:	Name:
Details:

Tag	Value
BriefDescription	Manage the design of any improvements or changes required to the service operational support processes to support the investment proposals and new service capabilities and infrastructure
Details:
HierarchyLevel	3
Details: Description: the level of this object in the hierarchy (1-x integer)
Issue	Business Process Framework 15.0 Modification Business Process Framework 15.5 Modification eHealth View
Details:
Maturity	4
Details: Description: the maturity level of this element (1-x integer)
Original Process Identifier	1.2.2.2.5
Details:
Process Identifier	1.4.2.5
Details:
TMFStatus	Released
Details: Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated Description: the TM Forum status
UID	00236
Details: Description: Unique Process ID

Property	Value
isFinalSpecialization:	0