Service Specification Lifecycle Management::Manage Service Deployment

The Manage Service Deployment processes ensure the co-coordinated deployment in line with the approved business case of all required service classes/components for that business case across the enterprise. These processes ensure that all operational processes and procedures, IT systems changes, network changes, channel changes, operational procedures, testing tools and procedures, etc. required to support the new service class/component have been implemented. These processes ensure that appropriate operational staff are identified and have received the necessary training. These processes ensure that the agreed party operational support has been implemented. These processes also ensure that acceptance testing is successfully performed to assure that the new or enhanced services comply with the specifications. These processes have both program/project and management aspects.<br/>