The Establish Service Strategy & Goals processes establish the service strategies based on market trends, future products needs, technical capabilities, and addressing shortcomings in existing service performance and support. These processes accept the changing service requirements and develop appropriate service strategies based on the changing needs of the enterprise, and increasing expectations of the market. They establish realistic service goals for the enterprise and for the products they support. They highlight shortcomings in existing support strategies, including issues associated with resourcing and skill sets.<br/>
Establish the service strategies based on market trends, future products needs, technical capabilities, and addressing shortcomings in existing service performance and support
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HierarchyLevel
3
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Description: the level of this object in the hierarchy (1-x integer)
Issue
Business Process Framework 15.0 Modification Business Process Framework 15.5 Modification eHealth View
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Maturity
4
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Description: the maturity level of this element (1-x integer)
Original Process Identifier
1.2.2.1.3
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Process Identifier
1.4.1.3
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TMFStatus
Released
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Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated Description: the TM Forum status