Business Assurance Framework Management::Manage Revenue and Cost Assurance Framework ::Monitor Performance of Revenue and Cost Assurance Controls

This process is responsible for Monitoring  Performance of Revenue and Cost Assurance Controls processed measure the actual revenue and cost assurance performance at defined control points against the expected performance, report anomalies and manage resolution. <br/>Manage Revenue and Cost Assurance Operations processes encompass managing, tracking, monitoring, analyzing, controlling and reporting on revenue and cost assurance performance as determined by assessing defined KPIs measured against revenue and cost assurance control points. <br/>If the analysis identifies that a revenue and cost assurance KPI violation has occurred, this causes a Revenue and Cost Assurance violation to be raised, that may in turn raise a Revenue and Cost Assurance Trouble Report. Following on from this, processes are put in place to manage the resolution of the performance violation The Manage Revenue and Cost Assurance Operations processes will continue to track the revenue and cost assurance trouble report, ensuring that performance is restored to a level required as defined by the acceptable range for the KPIs.<br/>This process was renamed in 24.0 Old process name was Manage Revenue and Cost Assurance Operations<br/>