Business Assurance Framework Management::Manage Revenue and Cost Assurance Framework ::Support Revenue and Cost Assurance Operations

The objectives of the Support Revenue and Cost Assurance Operations processes are twofold: <br/>•support the Manage Revenue and Cost Assurance Operations processes by managing requirements for infrastructure to support the operational processes, and<br/>•monitoring, managing and reporting on the capability of the Manage Revenue and Cost Assurance Operations processes <br/><br/>The responsibilities of the processes include, but are not limited to: <br/>•Developing and maintaining a repository of revenue and cost assurance KPIs to support the Manage Revenue and Cost Assurance Operations processes<br/>•Monitoring and analyzing the report produced by Operations processes to identify potential revenue and cost assurance problems that may be arising across operational processes as a whole<br/>•Establishing and managing revenue and cost assurance data collection schedules, including managing the collection of the necessary information from the Resource Data Collection & Distribution processes, to support proactive monitoring and analysis activity, and requests from <br/>Manage Revenue and Cost Assurance Operations processes Implement Revenue and Cost Assurance Operations processes for additional data to support revenue and cost assurance performance analysis<br/>•Monitoring of the Manage Revenue and Cost Assurance Operations processes and associated costs (including to where the processes extend to infrastructure, deployed and managed by third parties), and reporting on the capability of the Manage Revenue and Cost Assurance Operations processes<br/>•Establishing and managing resource performance notification facilities and lists to support the Manage Revenue and Cost Assurance Operations notification and reporting processes and the Implement Revenue and Cost Assurance Operations processes  <br/>•Creating, deploying, modifying and/or upgrading of revenue and cost assurance infrastructure deployment support tools and processes for new and/or modified revenue and cost assurance infrastructure <br/>•Authoring, reviewing and approving operational procedures developed by Resource Development &  processes prior to resource infrastructure deployment<br/>•Testing and acceptance of new and/or modified revenue and cost assurance infrastructure support tools as part of the handover procedure from the Resource Development &  processes <br/>•Detecting revenue and cost assurance infrastructure operational limitations and/or deployment incompatibilities and providing requirements to address these aspects to Resource Development &  processes<br/><br/>