Enterprise Governance Management::Manage Stakeholder Relations::Community Relations Management

Header Image
Project:
Community Relations Management : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:15:01 PM
Modified: 1/16/2025 11:26:34 AM
Project:
Advanced:
Community Relations Management processes are responsible for ensuring the enterprise’s position within the community, or communities, within which it operates. This includes local activities with, and financial and other support for, schools, libraries, hospitals, emergency services, etc.; concern for the immediate environment; visibility at local events; etc. This area also communicates the desired messages about the enterprise to the community that the enterprise operates within, as well as to employees from a global enterprise standpoint. These processes also handle contact with customer interest groups and customer representatives, as well as dealing with public relations and community relations contacts made to the enterprise. These processes also influence the privacy policy for the enterprise.<br/>
  • Associations To
  • Associations From
  • Tagged Values
  • Advanced
  • Other Links
Element Source Role Target Role
«TMF_Domain» Enterprise Domain
Domain «TMF_DomainAggregatesProcess»
Name:  
 
Name:  
 
Details:
 
«TMF_Process» Manage Stakeholder Relations
eTOM Process «TMF_isComposedByProcess»
Name:  
 
Name:  
 
Details:
 
Element Source Role Target Role
«TMF_Process» Ensure Community Visibility
eTOM Process «TMF_isComposedByProcess»
Name:  
 
Name:  
 
Details:
 
«TMF_Process» Handle Community Contacts
eTOM Process «TMF_isComposedByProcess»
Name:  
 
Name:  
 
Details:
 
«TMF_Process» Communicate Community Messaging
eTOM Process «TMF_isComposedByProcess»
Name:  
 
Name:  
 
Details:
 
Tag Value
BriefDescription Ensure the enterprise’s position within the community, or communities, within which it operates.
Details:  
HierarchyLevel 4
Details:
Description: the level of this object in the hierarchy (1-x integer)
Issue Application Framework 16.5 Modification
Business Process Framework 15.0 Modification
Business Process Framework 15.5 Modification
eHealth View
Details:  
Maturity 4
Details:
Description: the maturity level of this element  (1-x integer)
Original Process Identifier 1.3.6.2
Details:  
Process Identifier 1.7.14.8.2
Details:  
TMFStatus Released
Details:
Values: Released,Preliminary,Draft,Not Fully Developed,likelyToChange,likelyToBeDeprecated
Description: the TM Forum status
UID 00159
Details:
Description: Unique Process ID
Property Value
isFinalSpecialization: 0
Object Type Connection Direction Notes
«TMF_Function» Community Involvement Interaction Management Function Realization From