Strategic Management::Manage Enterprise Capacity

Manage Enterprise Capacity business process establishes current and future enterprise "resources" (i.e. materials, staff, stock, supplies etc.) are sufficient to meet planned and forecasted business needs.<br/>Enterprise Capacity Management business process support the organization in determining optimal availability for current and future business intents for use or consumption, and aligns the allocation of available and planned "resources" relationship between all value streams, such product management, service management and production resource management. Through this business process, maximum levels of output that an organization can sustain for production (to make a product or provide a service) are defined and managed in a continuum.<br/>Enterprise Capacity Management process works closely with service level management to ensure that the business’ requirements for capacity are meet expectations of the enterprises performance goals. Enterprise Capacity Management also serves as a focal point for any capacity issues in the organization as it supports product, services and resources planning, availability and performance.<br/>Examples of Enterprise Capacity Management include:<br/>A telco that can support 200 million minutes of use across a 200 solar powered base stations with a 40 man network operations team and 1000 subscribers in a week.<br/>A café that can brew 1800 cups of coffee in a working day of 8 hours.<br/>A call center scoped to field 7,000 calls per week with 120 agents in a 3 shift cycle.<br/>An automobile production line that can assemble 250 trucks per month across 3 truck models.<br/>A restaurant that is designed to support seating capacity that accommodates a maximum of 100 diners at its peak time per week.<br/>