Product Performance Management::Product Performance Commitment Follow-up

MODA / Functional Framework / Aggregated Functions / Product Domain / Product Performance Management / Product Performance Commitment Follow-up

Project:

Product Performance Management

Product Performance Commitment Follow-up : Public <<TMF_AF>> Aggregated Function

Created:	8/15/2022 6:26:19 PM
Modified:	1/16/2025 11:45:08 AM

Project:
Author:	Giu Platania
Version:	1
Phase:	24.5.0
Status:	Team Approved
Complexity:	Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:	{68F4E037-1C79-4a37-95E7-E6B60E461872}
Appears In:	Product Domain, Product Performance Management, FF by Domains - All, Domains - AF - Function, Product Performance Management

The Product Performance Commitment Follow-up Aggregate Function compares the Quality of Service provided to customers against the SLA Agreement and determines possible customers compensations according to tariff rules associated with the SLA product (service level, recovery time objectives, escalation options…). It relies on indicators and measures, of performance and availability provided by the network domain, or related to trouble ticket management (for example trouble processing time). It checks that the Quality of Service meets the required thresholds, provides Quality of Service and performance reports.<br/>

Associations To
Associations From
Tagged Values
Advanced

Element	Source Role	Target Role
«TMF_AF» Product Performance Management Aggregated Function «TMF_AFAggregatesAF»	Name:	Name:
Details:

Element	Source Role	Target Role
«TMF_Function» Customer SLA Analysis Preparation Function «TMF_AFAggregatesFunction»	Name:	Name:
Details:
«TMF_Function» Customer SLA Violation Tracking Function «TMF_AFAggregatesFunction»	Name:	Name:
Details:
«TMF_Function» Customer SLA Issue Service / Entitlement Validation Function «TMF_AFAggregatesFunction»	Name:	Name:
Details:
«TMF_Function» Customer SLA Service to Contract Analyzing Function «TMF_AFAggregatesFunction»	Name:	Name:
Details:
«TMF_Function» Customer SLA Issue Receiving Function «TMF_AFAggregatesFunction»	Name:	Name:
Details:
«TMF_Function» Customer SLA Monitoring Function «TMF_AFAggregatesFunction»	Name:	Name:
Details:
«TMF_Function» Customer SLA Issue Information Collection Function «TMF_AFAggregatesFunction»	Name:	Name:
Details:
«TMF_Function» Customer SLA Issue Customer Validation Function «TMF_AFAggregatesFunction»	Name:	Name:
Details:

Tag	Value
FunctionID	2.6.1.3
Details:
HierarchyLevel	2
Details: Description: the level of this object in the hierarchy (1-x integer)
UID	67
Details:

Property	Value
isFinalSpecialization:	0