Product Problem Management::Product Problem Diagnose

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Project:
Product Problem Diagnose : Public <<TMF_AF>> Aggregated Function
Created: 12/15/2022 1:19:28 PM
Modified: 1/16/2025 11:45:08 AM
Project:
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Customer Problem Diagnose Aggregate Function identifies the root cause of the Product Problem based on Services and Resources topology, customer's context and resulting of Diagnostics / Testing tools, identifies Services and / or Resources as part of the problem. It is also in charge of managing the Problem Knowledge information and solutions.<br/>
  • Associations To
  • Associations From
  • Tagged Values
  • Advanced
Element Source Role Target Role
«TMF_AF» Product Problem Management
Aggregated Function «TMF_AFAggregatesAF»
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Element Source Role Target Role
«TMF_Function» Knowledge Support Access
Function «TMF_AFAggregatesFunction»
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«TMF_Function» Customer Problem Performance and Quality Data Diagnostics
Function «TMF_AFAggregatesFunction»
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«TMF_Function» Subscribed Products' Services and Resources Verification
Function «TMF_AFAggregatesFunction»
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«TMF_Function» Customer Problem Resolution Support
Function «TMF_AFAggregatesFunction»
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«TMF_Function» Root Cause Diagnostics
Function «TMF_AFAggregatesFunction»
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Tag Value
FunctionID 2.6.2.3
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HierarchyLevel 2
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Description: the level of this object in the hierarchy (1-x integer)
UID 72
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Property Value
isFinalSpecialization: 0