The Commercial Scripts Management function concerns the management of scripts to make the commercial dialog easier between Customer Service Representative (CSR) and customers (or prospects). They can be used either to make qualification or sales as well as polls. It includes the commercial script production and execution.<br/>
Tagged Values
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Tag
Value
Comment
Remove, reuse 280
Details:
Function Identifier
396
Details:
isDeleted
True
Details:
Values: True,False
Issue
Application Framework 21.0 Deletion
Details:
Maturity
4
Details:
Description: the maturity level of this element (1-x integer)