Customer Churn Risk Identification

MODA / Functional Framework / Function / Customer Domain / Customer Loyalty and Retention / Customer Risk Management / Customer Churn Risk Identification

Project:

Customer Risk Management

Customer Churn Risk Identification : Public <<TMF_Function>> Function

Created:	8/12/2022 7:18:14 PM
Modified:	1/16/2025 11:44:13 AM

Project:
Author:	Giu Platania
Version:	1
Phase:	24.5.0
Status:	Team Approved
Complexity:	Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:	{50B4DF75-9A86-4b84-BD1C-8504370CAAA5}
Appears In:	FF by Domains - All, Domains - AF - Function, Customer Loyalty and Retention

Customer Churn Risk Identification function identifies indicators that can suggest imminent churn because of dissatisfaction. Measurements can be collected via various tools such as Net Promoter Score (NPS) and made available for action by various service provider groups and supervisory staff.<br/>

Associations To
Associations From
Tagged Values
Advanced

Element	Source Role	Target Role
«TMF_AF» Customer Risk Management Aggregated Function «TMF_AFAggregatesFunction»	Name:	Name:
Details:

Element	Source Role	Target Role
«TMF_Application» Customer Satisfaction Validation Application «TMF_ApplicationAssociatesFunction»	Name:	Name:
Details:

Tag	Value
Comment	New Name, New Description
Details: New Name, New Description
Function Identifier	243
Details:
isDeleted	False
Details: Values: True,False
Issue	Application Framework 21.0 Modification
Details: Application Framework 21.0 Modification
Maturity	4
Details: Description: the maturity level of this element (1-x integer)
Origin	Application Framework Decomposition Rel 21
Details: Application Framework Decomposition Rel 21
system ID	2093
Details:

Property	Value
isFinalSpecialization:	0