Resource Trouble Cause Identification Function supports the trouble causes identification, that is to say the reasons why the installed resource is in trouble and among these reasons the root cause of the resource trouble.<br/>It implements Resource Problem Policy composed of diagnostic actions (Test, inventories and historic consultation, workforce intervention, etc.) <br/><br/>The identification of the resource trouble cause can be made through:<br/><ul> <li>Analysis of associated Service Trouble Ticket Information (first diagnostic)</li><li>Analysis of associated Resource Trouble Ticket Information (first diagnostic)</li><li>Analysis of Resource alarm events (fault of performance data)</li><li>Issuing resource tests, including one time tests or a series of tests over a period of time</li><li>Analysis of previous resource test results, resource usage historic, QoS historic, equipment logs, anomaly historic, etc.</li></ul><p/>
