Operational Efficiency::Billing::Reliability
MODA
/
Business Metrics
/
MetricGroups
/
Operational Efficiency
/
Billing
/
Reliability
Project:
Billing
Reliability : Public <<TMF_MetricGroup>> Metric Group
Created:
6/16/2022 2:21:22 PM
Modified:
6/21/2023 3:20:15 PM
Project:
Author:
Giu Platania
Version:
1.0
Phase:
23.0
Status:
Team Approved
Complexity:
Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:
{E80F9185-5B09-490c-962C-C892671CB9F8}
Appears In:
MetricGroups
Associations To
Associations From
Tagged Values
Advanced
Element
Source Role
Target Role
«TMF_MetricGroup» Billing
Metric Group «TMF_MetricGroupComposedOfMetricGroup»
Name:
Name:
Details:
«TMF_MetricGroup» Assurance
Metric Group «TMF_MetricGroupComposedOfMetricGroup»
Name:
Name:
Details:
«TMF_MetricGroup» Fulfillment
Metric Group «TMF_MetricGroupComposedOfMetricGroup»
Name:
Name:
Details:
Element
Source Role
Target Role
«TMF_Metric» % Customer Bills Requiring Adjustments Initiated By Customer
Metric «TMF_MetricGroupMetric»
Name:
Name:
Details:
«TMF_MetricGroup» Virtual Network
Metric Group «TMF_MetricGroupComposedOfMetricGroup»
Name:
Name:
Details:
«TMF_Metric» % Customer Orders Failed Within 28 Days
Metric «TMF_MetricGroupMetric»
Name:
Name:
Details:
«TMF_Metric» % Customer Bills Requiring Adjustments Initiated Internally
Metric «TMF_MetricGroupMetric»
Name:
Name:
Details:
«TMF_MetricGroup» VM Operations
Metric Group «TMF_MetricGroupComposedOfMetricGroup»
Name:
Name:
Details:
«TMF_Metric» % Customer Problem Reports From Customers
Metric «TMF_MetricGroupMetric»
Name:
Name:
Details:
«TMF_Metric» % Activations Completed But Failed
Metric «TMF_MetricGroupMetric»
Name:
Name:
Details:
«TMF_Metric» % Customers With SLA
Metric «TMF_MetricGroupMetric»
Name:
Name:
Details:
«TMF_MetricGroup» Technology Component as a Service
Metric Group «TMF_MetricGroupComposedOfMetricGroup»
Name:
Name:
Details:
«TMF_Metric» # Customer Contacts About Billing, Per Customer Bill Issued
Metric «TMF_MetricGroupMetric»
Name:
Name:
Details:
«TMF_Metric» # Customer Contacts About ReReported Customer Incidents, Per Customer Incident Closed
Metric «TMF_MetricGroupMetric»
Name:
Name:
Details:
«TMF_Metric» % Billing Charge Value From Previous Billing Cycle, Of Billing Charge Cost
Metric «TMF_MetricGroupMetric»
Name:
Name:
Details:
«TMF_MetricGroup» Orchestration
Metric Group «TMF_MetricGroupComposedOfMetricGroup»
Name:
Name:
Details:
«TMF_Metric» % Customer Bills With Error
Metric «TMF_MetricGroupMetric»
Name:
Name:
Details:
Tag
Value
HiararchyLevel
1
Details:
Default: 1
HierarchyLevel
3
Details:
Default: 1
Property
Value
isFinalSpecialization:
0