Operations Support Systems (OSS) Analytics::Service Assurance::Continuous Improvement

MODA / Business Metrics / MetricGroups / Operations Support Systems (OSS) Analytics / Service Assurance / Continuous Improvement

Project:

Service Assurance

Continuous Improvement : Public <<TMF_MetricGroup>> Metric Group

Created:	6/16/2022 2:53:34 PM
Modified:	6/21/2023 3:20:15 PM

Project:
Author:	Giu Platania
Version:	1.0
Phase:	23.0
Status:	Team Approved
Complexity:	Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:	{543C79E9-C0B6-4875-85BB-3642782F6FA8}
Appears In:	MetricGroups

Associations To
Associations From
Tagged Values
Advanced

Element	Source Role	Target Role
«TMF_MetricGroup» Service Assurance Metric Group «TMF_MetricGroupComposedOfMetricGroup»	Name:	Name:
Details:

Element	Source Role	Target Role
«TMF_Metric» Device summary report Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Number of Service Assurance FTE’s as a percentage of total FTE’s Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Number of tickets per service desk FTE Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Ticket Summary Report Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Cycle time to update the event management system Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Ratio of repairs initiated by customer versus repairs initiated by the service provider Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:

Tag	Value
HiararchyLevel	1
Details: Default: 1
HierarchyLevel	3
Details: Default: 1

Property	Value
isFinalSpecialization:	0