Operations Support Systems (OSS) Analytics::Service Assurance::Waste, defects, reworks of Assurance Process

MODA / Business Metrics / MetricGroups / Operations Support Systems (OSS) Analytics / Service Assurance / Waste, defects, reworks of Assurance Process

Project:

Service Assurance

Waste, defects, reworks of Assurance Process : Public <<TMF_MetricGroup>> Metric Group

Created:	6/16/2022 2:53:31 PM
Modified:	6/21/2023 3:20:15 PM

Project:
Author:	Giu Platania
Version:	1.0
Phase:	23.0
Status:	Team Approved
Complexity:	Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:	{1FFB0D11-CFA3-4430-9F9C-4C597C0EDE95}
Appears In:	MetricGroups

Associations To
Associations From
Tagged Values
Advanced

Element	Source Role	Target Role
«TMF_MetricGroup» Service Assurance Metric Group «TMF_MetricGroupComposedOfMetricGroup»	Name:	Name:
Details:

Element	Source Role	Target Role
«TMF_Metric» Percentage of outages due to non compliance to corporate standards Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Percentage of outages caused by a configuration change Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Percentage of tickets closed with no issues found Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Percentage of re-opened tickets after closure Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Calls within 7 days of a new install or repair Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:
«TMF_Metric» Number of outages caused by maintenance Metric «TMF_MetricGroupMetric»	Name:	Name:
Details:

Tag	Value
HiararchyLevel	1
Details: Default: 1
HierarchyLevel	3
Details: Default: 1

Property	Value
isFinalSpecialization:	0