User Experience::Choose (Select Product, Place Order, Receive)

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Choose (Select Product, Place Order, Receive) : Public <<TMF_MetricGroup>> Metric Group
Created: 6/16/2022 2:23:16 PM
Modified: 6/21/2023 3:20:15 PM
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Element Source Role Target Role
«TMF_MetricGroup» User Experience
Metric Group «TMF_MetricGroupComposedOfMetricGroup»
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Element Source Role Target Role
«TMF_Metric» # Hours to Deliver, from Request to Delivery
Metric «TMF_MetricGroupMetric»
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«TMF_Metric» # Customers - Marketing Opt-Out
Metric «TMF_MetricGroupMetric»
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«TMF_Metric» # Incoming Porting Requests Failed
Metric «TMF_MetricGroupMetric»
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«TMF_Metric» # Credit Checks Failed
Metric «TMF_MetricGroupMetric»
Name:  
 
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«TMF_Metric» # Hours to Accept Installation, from Installation to Acceptance (Enterprise)
Metric «TMF_MetricGroupMetric»
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«TMF_Metric» SUM (# Seconds to Activate Account, from Request to Activation)
Metric «TMF_MetricGroupMetric»
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«TMF_Metric» % Customers Acquired
Metric «TMF_MetricGroupMetric»
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«TMF_Metric» # Service Activations Successful
Metric «TMF_MetricGroupMetric»
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«TMF_Metric» Delivery Satisfaction Subjective Score
Metric «TMF_MetricGroupMetric»
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«TMF_Metric» # Orders Cancelled
Metric «TMF_MetricGroupMetric»
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Details:
 
«TMF_Metric» % Price Quotes Unsuccessful
Metric «TMF_MetricGroupMetric»
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«TMF_Metric» # Minutes to Install, from Start Installation to Installation Complete
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Deliveries On Committed Time
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Installations On Requested Time
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» CSR Subjective Score - Place Order
Metric «TMF_MetricGroupMetric»
Name:  
 
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Details:
 
«TMF_Metric» # Hours Delivery Delay - Committed
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Place Order Channels
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» Retail Outlet Subjective Score - Place Order
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Hours Installation Delay - Actual
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Account Activations Failed
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Competitor Place Order Channels
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Seconds per Credit Check
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Deliveries on Requested Time (Enterprise)
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» Customer Service Manager Subjective Score - Place Order
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Orders Failed
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Customers - 3rd Party Marketing Opt-Out
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Deliveries Successful
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Price Quotes
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Installations Failed
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Installations Successful
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Seconds per Service Activation, from Request to Activation
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» Authorized Dealer Subjective Score - Place Order
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
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«TMF_Metric» Customer Service Manager Subjective Score - Take Delivery
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Installations On Requested Time
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Hours Delivery Delay - Actual
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Seconds to Activate Service, from Request to Activation
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Deliveries Failed
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» Customer Service Manager Subjective Score - Place Urgent Order
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Installations Failed
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Account Activations Failed
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Deliveries On Requested Time
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Installations on Requested Time (Enterprise)
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Incoming Porting Requests Compliant
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Deliveries on Committed time
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Deliveries Dead on Arrival (Enterprise)
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Service Activations Requested
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Orders Successful
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Hours Installation Delay - Committed
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Customer Orders Cancelled
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Incoming Porting Requests Compliant
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» Online Channel Subjective Score - Place Order
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Incoming Porting Requests
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Deliveries on Committed time (Enterprise)
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Service Activations Failed
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Account Activations Successful
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» Field Service Representative Subjective Score - Installation
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Product Lines Out of Stock per Retail Outlet
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Seconds per Account Activation, from Request to Activation
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Deliveries on Requested Time
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Orders Failed
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Customers Storing CC Data
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» SUM (# Seconds to Activate Service, from Request to Activation)
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Installations On Committed Time
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Installations Failed (Enterprise)
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Orders Attempted
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Service Activations Failed
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Product Lines Out of Stock
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Price Quotes Unsuccessful
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Credit Checks Attempted
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Incoming Porting Requests Compliant (Enterprise)
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Hours to Accept Delivery, from Delivery to Acceptance (Enterprise)
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Deliveries Dead on Arrival
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Installations On Committed Time
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Service Activations Failed (Enterprise)
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Deliveries Attempted
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Inquiries Leading to Customer Orders
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Hours to Provide Quotation, from Request to Quotation Provided
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Seconds to Activate Account, from Request to Activation
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Minutes to Port In, from Request to Completion
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Hours to Start Installation, from Request to Start Installation
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Deliveries Failed
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Installations on Committed Time (Enterprise)
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» Sales Hotline Subjective Score - Place Order
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Incoming Porting Requests Failed (Enterprise)
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Minutes No Service Due To Incoming Porting Request
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Place Order Channels of Competitor Place Order Channels
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Credit Check Operations Failed
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Seconds Activation Notification Delay
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Incoming Porting Requests Failed
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Credit Check Operations Failed
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Account Activations Requested
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Incoming Porting Requests Attempted
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Deliveries Dead on Arrival
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Account Activations Failed (Enterprise)
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» % Deliveries Failed (Enterprise)
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
«TMF_Metric» # Installations Attempted
Metric «TMF_MetricGroupMetric»
Name:  
 
Name:  
 
Details:
 
Tag Value
HiararchyLevel 1
Details:
Default: 1
HierarchyLevel 2
Details:
Default: 1
Property Value
isFinalSpecialization: 0