SLAM
MODA
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Business Metrics
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Metrics
/
Metrics
/
SLAM
/
SLAM
Project:
SLAM
# of Video over IP Sessions
# of Video over IP sessions with audio quality < X (on MOS scale)
# of Video over IP sessions with either audio or video quality < X (on MOS scale)
# of Video over IP sessions with video quality < X (on MOS scale)
# Packets delayed
# Packets Duplicated
# Packets lost
# Packets Out of Sequence
# Packets sent
# Packets with Jitter
# seconds of Video over IP Sessions
# seconds of Video over IP Sessions with audio quality < X (on MOS scale)
# seconds of Video over IP Sessions with Video or audio quality < X (on MOS scale)
# seconds of Video over IP Sessions with Video quality < X (on MOS scale)
# sessions experiencing a DSQ event of > T seconds / hour
# sessions non-synced audio/video of > T seconds / hour
# SLA Breaches
# SLAs Active
# SLAs Declined
# SLAs In Development
# SLAs in Special Category
# SLAs Terminated
# video over IP sessions with multiple DSQ events < x%
# video over IP sessions with one or more DSQ event < x%
$ Cost of SLA Breach
$ Costs Generated by Active SLAs
$ Revenue Generated by SLAs
$ Spent Developing SLAs
% Packets delayed
% Packets Duplicated
% Packets lost
% Packets Out of Sequence
% Packets with Jitter
% sessions non-synced audio/video of > T seconds / hour
% SLA Met
Answer Delay
Burst Density
Burst Length
Call Premature Release Probability
Distortion
Echo
End System Delay
External R Factor
Gap Density
Gap Length
Jitter Buffer Configuration
Jitter Buffer Type
Mean Opinion Score Conversational Quality
Mean Opinion Score Listening Quality
MOS-CQO or MOS-CQE
MOS-LQO or MOS-LQE
Noise Level
Noise Level
Packet Discard Rate
Packet Loss Rate
Percentage of session time with combined audio/video quality < X (on MOS scale)
Percentage of session time with Video quality < X (on MOS scale)
Percentage of sessions experiencing multiple DSQ events < x%
Percentage of sessions experiencing one or more DSQ event < x%
Percentage of sessions with audio quality < X (on MOS scale)
Percentage of sessions with combined audio/video quality < X (on MOS scale)
Percentage of sessions with video quality < X (on MOS scale)
Percentage of Video over IP session time with audio quality < X (on MOS scale)
Percentage sessions experiencing a DSQ event of > T seconds / hour
PLC Type
Probability of Completion
Probability of First Registration Failure
Probability of Registration Failure
Probability of Termination Failure
R Factor
Registration Delay
Release Delay
Residual Echo Return Loss
Round Trip Delay
Setup Delay
Short Call Ratio
Signal Level
Signal Level
SLAM : Custom diagram
Created:
6/14/2022 3:52:48 PM
Modified:
6/14/2022 3:52:48 PM
Project:
Author:
KevinScaggs
Version:
1
Advanced:
ID:
{7FD39D89-6F38-4d73-A73B-E0AA67EFC3E2}
